Dwore R B, Murray B P, Fosbinder D, Parsons R P, Smith P, Dalley K, Vorderer L, Gustafson G
University of Utah, USA.
J Healthc Manag. 1998 Mar-Apr;43(2):136-51; discussion 152-4.
This article examines the involvement of Utah acute care hospital nurse executives (NEs) in financial management roles. The authors surveyed NEs and their career supporters and hinderers. Findings suggest that NFs: 1. lack financial management skills, support, involvement, and satisfaction; 2. recognize financial management's importance and desire to improve performance; and 3. consider chief executive officers (CEOs) as their major supporters and chief financial officers (CFOs) their major hinderers in financial management. These "supporters" and "hinderers" of NEs showed consensus regarding the primacy of NEs' leadership and patient advocacy roles. These findings contrast with major professional association policy directives and expert opinions that advocate expanded financial management roles for NEs that will enable them to fully realize their executive potential. CEOs are positioned to establish norms that balance the traditional leadership-patient advocacy roles of NEs with newer financial management roles. CEOs can offer NEs and CFOs opportunities to improve NEs' financial management participation and performance. CEOs can provide empowerment and encourage CFOs to offer NEs "power tools" (for example, information, expertise, resources, and support). The three groups, however, must negotiate reasonable expectations for NEs in financial management and adequate preparation for these consequent responsibilities. Together, CEOs, CFOs, and NEs can successfully take hospitals into the future by leading them in ongoing learning and change.
本文探讨了犹他州急症护理医院的护士主管(NEs)在财务管理角色中的参与情况。作者对护士主管及其职业支持者和阻碍者进行了调查。研究结果表明,护士主管们:1. 缺乏财务管理技能、支持、参与度和满意度;2. 认识到财务管理的重要性,并渴望提高绩效;3. 认为首席执行官(CEOs)是他们在财务管理方面的主要支持者,而首席财务官(CFOs)是主要阻碍者。这些护士主管的“支持者”和“阻碍者”在护士主管领导和患者权益倡导角色的首要地位上达成了共识。这些研究结果与主要专业协会的政策指令和专家意见形成对比,后者主张扩大护士主管的财务管理角色,以使他们能够充分发挥其行政潜力。首席执行官有能力建立规范,平衡护士主管传统的领导和患者权益倡导角色与新的财务管理角色。首席执行官可以为护士主管和首席财务官提供机会,以提高护士主管在财务管理方面的参与度和绩效。首席执行官可以给予授权,并鼓励首席财务官为护士主管提供“有力工具”(例如,信息、专业知识、资源和支持)。然而,这三个群体必须就护士主管在财务管理方面的合理期望以及为这些随之而来的责任做好充分准备进行协商。首席执行官、首席财务官和护士主管共同努力,可以通过引领医院不断学习和变革,成功地将医院带入未来。