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团队效能:超越技能和认知能力

Team effectiveness: beyond skills and cognitive ability.

作者信息

Neuman G A, Wright J

机构信息

Department of Psychology, Northern Illinois University, DeKalb 60115, USA.

出版信息

J Appl Psychol. 1999 Jun;84(3):376-89. doi: 10.1037/0021-9010.84.3.376.

Abstract

On the basis of job analysis results, the validity of using measures of general cognitive ability, job-specific skills, and personality traits jointly at both the individual level and the group level to predict the performance of 79 four-person, human resource work teams was evaluated. Team member trait and job skill scores were aggregated with a conjunctive model of task performance. At the individual level of analysis, measures of personality (i.e., Agreeableness and Conscientiousness) predicted peer ratings of team member performance beyond measures of job-specific skills and general cognitive ability. Similarly, at the group level of analysis, both Agreeableness and Conscientiousness predicted supervisor ratings of work team performance, objective measures of work team accuracy, and work completed. At both the individual and group levels, the trait of Agreeableness predicted Interpersonal Skills.

摘要

基于工作分析结果,评估了在个体层面和团队层面联合使用一般认知能力、特定工作技能和人格特质的测量方法来预测79个四人人力资源工作团队绩效的有效性。团队成员特质和工作技能得分通过任务绩效的联合模型进行汇总。在个体分析层面,人格测量指标(即宜人性和尽责性)比特定工作技能和一般认知能力的测量指标更能预测团队成员绩效的同事评价。同样,在团队分析层面,宜人性和尽责性都能预测工作团队绩效的上级评价、工作团队准确性的客观测量指标以及完成的工作量。在个体和团队层面,宜人性特质都能预测人际技能。

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