改善临床办公室的可及性。
Improving access to clinical offices.
作者信息
Kilo C M, Triffletti P, Tantau C, Murray M
机构信息
Institute for Healthcare Improvement, 2310 NE Regents Drive, Portland, OR 97212, USA.
出版信息
J Med Pract Manage. 2000 Nov-Dec;16(3):126-32.
PMID:11280199
Abstract
Optimal access to office care requires a detailed understanding of a practice's capacity to provide care and demand for services. Once capacity and demand are known, they can be effectively managed to provide care today for those needs that arise today. Such a system of "open access" benefits clinicians and patients alike. This article describes specific steps a practice can take to achieve open access.
摘要
实现门诊医疗服务的最佳途径需要详细了解医疗机构提供医疗服务的能力以及对服务的需求。一旦了解了能力和需求，就可以对其进行有效管理，以便为当下出现的需求提供当下的医疗服务。这样一种“开放式预约”系统对临床医生和患者都有益处。本文介绍了医疗机构为实现开放式预约可采取的具体步骤。
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