护理助理满意度和离职率的决定因素。一项全州范围调查的结果。
Determinants of satisfaction and turnover among nursing assistants. The results of a statewide survey.
作者信息
Parsons Sharon K, Simmons William Paul, Penn Katherine, Furlough Melanie
机构信息
Nelson Mandela School of Public Policy and Urban Affairs, Health Services Administration Specialization, Southern University, P.O. Box 9656, 409 Rodney Higgins Hall, Baton Rouge, LA 70813, USA.
出版信息
J Gerontol Nurs. 2003 Mar;29(3):51-8. doi: 10.3928/0098-9134-20030301-11.
This research is an examination of job satisfaction and turnover among nursing assistants employed in nursing homes. Using a statewide sample with 550 nursing assistants responding, the results indicated that 60% were satisfied with their jobs and 30% planned to quit. The nursing assistants participating in this study identified the relationship with the resident as the most important work issue, and their major reason for staying in the job. They were most dissatisfied with pay, benefits, and recognition and appreciation. Although the respondents were dissatisfied with benefits and salary, these work issues could not explain overall satisfaction or turnover. The multivariate analysis confirmed that professional growth and involvement in work-related decisions, supervision, and management keeping employees informed were significantly related to both turnover and overall satisfaction.
本研究旨在调查养老院护理助理的工作满意度和离职率。通过对全州范围内550名护理助理的抽样调查，结果显示60%的人对工作满意，30%的人计划辞职。参与本研究的护理助理认为与居民的关系是最重要的工作问题，也是他们留在该工作岗位的主要原因。他们对薪酬、福利以及认可和赞赏最为不满。尽管受访者对福利和薪资不满意，但这些工作问题并不能解释总体满意度或离职率。多变量分析证实，职业发展以及参与与工作相关的决策、监督和让员工了解管理情况，与离职率和总体满意度均显著相关。
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