Ambrose Maureen L, Schminke Marshall
Department of Management, University of Central Florida, Orlando, Florida 32816-1400, USA.
J Appl Psychol. 2003 Apr;88(2):295-305. doi: 10.1037/0021-9010.88.2.295.
Organizational justice researchers recognize the important role organization context plays in justice perceptions, yet few studies systematically examine contextual variables. This article examines how 1 aspect of context--organizational structure--affects the relationship between justice perceptions and 2 types of social exchange relationships, organizational and supervisory. The authors suggest that under different structural conditions, procedural and interactional justice will play differentially important roles in determining the quality of organizational social exchange (as evidenced by perceived organizational support [POS]) and supervisory social exchange (as evidenced by supervisory trust). In particular, the authors hypothesized that the relationship between procedural justice and POS would be stronger in mechanistic organizations and that the relationship between interactional justice and supervisory trust would be stronger in organic organizations. The authors' results support these hypotheses.
组织公正研究人员认识到组织背景在公正认知中所起的重要作用,但很少有研究系统地考察背景变量。本文探讨背景的一个方面——组织结构——如何影响公正认知与两种社会交换关系(组织层面和监督层面)之间的关系。作者认为,在不同的结构条件下,程序公正和互动公正在决定组织社会交换质量(以感知到的组织支持[POS]为证)和监督社会交换质量(以监督信任为证)方面将发挥不同程度的重要作用。具体而言,作者假设程序公正与POS之间的关系在机械式组织中会更强,而互动公正与监督信任之间的关系在有机式组织中会更强。作者的研究结果支持了这些假设。