Saunders Sue
Royal Bournemouth Hospital.
Nurs Times. 2004;100(14):42-4.
Excellent communication skills, both verbal and nonverbal, are needed throughout the perioperative experience to educate patients undergoing surgery and so ease their anxiety. In addition, good communication with theatre colleagues, the multidisciplinary team, and other departments is vital to achieve technical excellence and individualised, holistic patient care. This article discusses the importance of effective communication and describes how it can be improved in the perioperative setting.
在整个围手术期,都需要具备出色的口头和非口头沟通技巧,以便对接受手术的患者进行教育,从而缓解他们的焦虑。此外,与手术室同事、多学科团队以及其他部门进行良好的沟通对于实现卓越的技术水平和个性化的整体患者护理至关重要。本文讨论了有效沟通的重要性,并描述了如何在围手术期环境中改善沟通。