Stock Keister M C, Green L A, Kahn N B, Phillips R L, McCann J, Fryer G E
Robert Graham Center: Policy Studies in Family Medicine and Primary Care, 1350 Connecticut Ave., NW, Suite 201, Washington, DC 20036, USA.
Am Fam Physician. 2004 May 15;69(10):2310.
The public wants and is satisfied by care provided within a patient-physician relationship based on understanding, honesty, and trust. If the U.S. health care system is ever to become patient-centered, it must be designed to support these values and sustain, rather than fracture, the relationships people have with their primary physician.