Amos Mary Anne, Hu Jie, Herrick Charlotte A
Moses Cone Health System, Wesley Long Community Hospital, Greensboro, North Carolina, USA.
J Nurses Staff Dev. 2005 Jan-Feb;21(1):10-6; quiz 17-8. doi: 10.1097/00124645-200501000-00003.
A series of team-building activities were conducted on a medical-surgical unit and their impact on staff's communication and job satisfaction was examined. Forty-four unit personnel participated in the interventions. Staff communication and job satisfaction were measured before and after the intervention. The findings linked team-building activities with improved staff communication and job satisfaction. Team-building strategies assisted the nurse leader/manager to build an effective work team by strengthening communication and interpersonal relationships so that the staff could function as a more cohesive group. Staff development consultants can help nurse managers become more effective team leaders by identifying the necessary resources and by helping to plan and coordinate team-building strategies.
在一个内科-外科病房开展了一系列团队建设活动,并考察了这些活动对员工沟通和工作满意度的影响。44名病房工作人员参与了这些干预措施。在干预前后对员工沟通和工作满意度进行了测量。研究结果表明团队建设活动与员工沟通的改善和工作满意度的提高有关。团队建设策略通过加强沟通和人际关系,帮助护士长/科室主任建立一个高效的工作团队,使员工能够作为一个更有凝聚力的群体发挥作用。员工发展顾问可以通过确定必要的资源以及帮助规划和协调团队建设策略,来帮助护士长成为更有效的团队领导者。