患者满意度：获得优势。
Patient satisfaction: get the EDge.
作者信息
Sherrod Brad, Brown Hazel N
机构信息
Clinical Decision Unit, Forsyth Medical Center, Winston-Salem, NC, USA.
出版信息
Nurs Manage. 2005 Apr;36(4):61-2, 64. doi: 10.1097/00006247-200504000-00014.
Abstract
Due to increasing competitiveness in healthcare, emergency department personnel should focus on patient satisfaction initiatives.
摘要
由于医疗保健领域的竞争日益激烈，急诊科工作人员应专注于提高患者满意度的举措。
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