Knott Jonathan C, Bennett Dianne, Rawet Jennifer, Taylor David McD
Emergency Department, Royal Melbourne Hospital, Melbourne, Victoria, Australia.
Emerg Med Australas. 2005 Aug;17(4):351-8. doi: 10.1111/j.1742-6723.2005.00756.x.
To evaluate the precipitants, subject characteristics, nature and outcomes of unarmed threats in the ED.
A 12 month prospective survey of security codes precipitated by an unarmed threat (Code Grey).
Data were collected on 151 subjects. The Code Grey rate was 3.2/1000 ED presentations. They were most frequent on Saturday and in the late evening/early morning. There were verbal or physical threats of violence made to staff on 104 occasions (69%, 95% confidence interval [CI] 61-76) and a perceived threat of patient self-harm on 114 occasions (76%, 95% CI 68-82). Median time to be seen by a doctor was 8 min (interquartile range [IQR]: 2-21 min) and median time from presentation to Code was 59 min (IQR: 5-222 min). Sixteen subjects (11%, 95% CI 6-17) had a history of violence, 45 (30%, 95% CI 23-38) were affected by alcohol, 25 (17%, 95% CI 11-24) had used illicit drugs and 79 (52%, 95% CI 44-60) had a significant mental illness contributing to the Code Grey. Seventy-one patients (47%, 95% CI 39-55) required psychiatric admission, 49 (79%, 95% CI 66-88) involuntarily.
Acutely agitated subjects pose a threat to themselves and the staff caring for them. The reason for the agitation is multifactorial and the majority arrive in a behaviourally disturbed state requiring early intervention. The times most likely to result in a Code Grey coincide with least available resources: ED and hospital risk management policies must account for this. A coherent approach by ED to this population is required to optimize patient and staff outcomes.
评估急诊科非武装威胁的诱发因素、受影响对象特征、性质及后果。
对由非武装威胁引发的安全警报(灰色警报)进行为期12个月的前瞻性调查。
收集了151名对象的数据。灰色警报发生率为每1000例急诊科就诊患者中有3.2例。此类情况在周六以及深夜/凌晨最为常见。对工作人员有104次言语或身体暴力威胁(69%,95%置信区间[CI] 61 - 76),以及114次患者存在自我伤害的潜在威胁(76%,95% CI 68 - 82)。患者见到医生的中位时间为8分钟(四分位间距[IQR]:2 - 21分钟),从就诊到发出灰色警报的中位时间为59分钟(IQR:5 - 222分钟)。16名对象(11%,95% CI 6 - 17)有暴力史,45名(30%,95% CI 23 - 38)受酒精影响,25名(17%,95% CI 11 - 24)使用过非法药物,79名(52%,95% CI 44 - 60)患有严重精神疾病导致触发灰色警报。71名患者(47%,95% CI 39 - 55)需要精神科住院治疗,其中49名(79%,95% CI 66 - 88)为非自愿住院。
急性躁动的对象对自身及护理他们的工作人员构成威胁。躁动的原因是多因素的,且大多数患者就诊时处于行为紊乱状态,需要早期干预。最有可能触发灰色警报的时间与可用资源最少的时间相吻合:急诊科和医院风险管理政策必须考虑到这一点。急诊科需要采取连贯的方法来应对这类患者,以优化患者和工作人员的结局。