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全科医生对患者心理健康问题的关注是否会增加他们的工作量?一项全国性横断面调查。

Does the attention General Practitioners pay to their patients' mental health problems add to their workload? A cross sectional national survey.

作者信息

Zantinge Else M, Verhaak Peter F M, de Bakker Dinny H, van der Meer Klaas, Bensing Jozien M

机构信息

NIVEL, Netherlands Institute for Health Services Research, Utrecht, The Netherlands.

出版信息

BMC Fam Pract. 2006 Dec 5;7:71. doi: 10.1186/1471-2296-7-71.

Abstract

BACKGROUND

The extra workload induced by patients with mental health problems may sometimes cause GPs to be reluctant to become involved in mental health care. It is known that dealing with patients' mental health problems is more time consuming in specific situations such as in consultations. But it is unclear if GPs who are more often involved in patients' mental health problems, have a higher workload than other GPs. Therefore we investigated the following: Is the attention GPs pay to their patients' mental health problems related to their subjective and objective workload?

METHODS

Secondary analyses were made using data from the Second Dutch National Survey of General Practice, a cross sectional study conducted in the Netherlands in 2000-2002. A nationally representative selection of 195 GPs from 104 general practices participated in this National Survey. Data from: 1) a GP questionnaire; 2) a detailed log of the GP's time use during a week and; 3) an electronic medical registration system, including all patients' contacts during a year, were used. Multiple regression analyses were conducted with the GP's workload as an outcome measure, and the GP's attention for mental health problems as a predictor. GP, patient, and practice characteristics were included in analyses as potential confounders.

RESULTS

Results show that GPs with a broader perception of their role towards mental health care do not have more working hours or patient contacts than GPs with a more limited perception of their role. Neither are they more exhausted or dissatisfied with the available time. Also the number of patient contacts in which a psychological or social diagnosis is made is not related to the GP's objective or subjective workload.

CONCLUSION

The GP's attention for a patient's mental health problems is not related to their workload. The GP's extra workload when dealing in a consultation with patients' mental health problems, as is demonstrated in earlier research, is not automatically translated into a higher overall workload. This study does not confirm GPs' complaints that mental health care is one of the components of their job that consumes a lot of their time and energy. Several explanations for these results are discussed.

摘要

背景

心理健康问题患者带来的额外工作量有时可能导致全科医生不愿参与心理健康护理。众所周知,在诸如会诊等特定情况下,处理患者的心理健康问题会更加耗时。但尚不清楚更频繁参与患者心理健康问题诊治的全科医生的工作量是否高于其他全科医生。因此,我们进行了以下调查:全科医生对患者心理健康问题的关注是否与他们的主观和客观工作量相关?

方法

利用第二次荷兰全国全科医疗调查的数据进行二次分析,该横断面研究于2000 - 2002年在荷兰开展。从104家全科诊所中选取了195名具有全国代表性的全科医生参与此次全国调查。使用了以下数据:1)一份全科医生问卷;2)一份详细记录全科医生一周时间使用情况的日志;3)一个电子医疗登记系统,包括一年内所有患者的接触情况。以全科医生的工作量作为结果指标,以全科医生对心理健康问题的关注作为预测指标进行多元回归分析。分析中纳入了全科医生、患者和诊所特征作为潜在混杂因素。

结果

结果显示,对心理健康护理角色认知较宽泛的全科医生与对该角色认知较有限的全科医生相比,工作时间或患者接触量并无更多。他们也没有更疲惫或对可用时间更不满意。此外,做出心理或社会诊断的患者接触次数与全科医生的客观或主观工作量无关。

结论

全科医生对患者心理健康问题的关注与他们的工作量无关。早期研究表明,全科医生在会诊中处理患者心理健康问题时的额外工作量并不会自动转化为更高的总体工作量。本研究并未证实全科医生关于心理健康护理是其工作中耗费大量时间和精力的组成部分之一的抱怨。文中讨论了这些结果的几种解释。

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