Gess Ericka, Manojlovich Milisa, Warner Sharon
University of Michigan Health System, Veterans Affairs Ann Arbor Healthcare System, Ann Arbor, Michigan 48109, USA.
J Nurs Adm. 2008 Oct;38(10):441-7. doi: 10.1097/01.NNA.0000338152.17977.ca.
Registered nurse turnover can drastically affect the quality of patient care while costing more than 1 billion dollars. The ongoing nursing shortage makes it hard to replace nurses, necessitating a novel approach to reduce nurse turnover. The authors discuss an evidence-based protocol that improves organizational commitment among nurses as a way to retain nurses through facilitating autonomy, improving communication, and offering recognition and rewards to nursing staff.
注册护士的流失会严重影响患者护理质量,同时成本超过10亿美元。持续的护士短缺使得难以补充护士,因此需要一种新方法来减少护士流失。作者讨论了一种基于证据的方案,该方案通过促进自主权、改善沟通以及对护理人员给予认可和奖励来提高护士的组织承诺,以此作为留住护士的一种方式。