Riley Robin, Manias Elizabeth
The University of Melbourne, Operating Theatres, Box Hill, Victoria 3128, Australia.
Soc Sci Med. 2009 Jul;69(2):215-22. doi: 10.1016/j.socscimed.2009.04.023. Epub 2009 May 25.
This paper explores the gatekeeping practices used by operating room nurses to control information flow in their everyday clinical practice. In nursing, gatekeeping appears only sporadically in the literature and usually emerges as a secondary concept rather than being the primary focus of studies. As gatekeeping is a communication practice that has the potential to impact directly on patient safety, a more in-depth exploration of its pervasiveness and effect needs to be undertaken. Accordingly, in this paper we aim to provide an in-depth understanding about gatekeeping practices in operating room nursing by drawing on a 'network' model of gatekeeping to highlight the power relationships between stakeholders and how information is controlled. To illustrate our points, we provide four different examples of gatekeeping at an interpersonal level of interaction. Data are drawn from an ethnographic study in Australia that explored nurse-nurse and nurse-doctor communication at three different operating room departments. We explore the impact of gatekeeping on social and professional relationships as well as how it has practical and ethical ramifications for patient care and the organisation of clinical work. The findings show that nurses are selective in their use of gatekeeping, depending on the perceived impact on patient care and the benefit that is accrued to nurses themselves.
本文探讨了手术室护士在日常临床实践中用于控制信息流的把关行为。在护理学领域,把关行为在文献中仅偶尔出现,且通常作为次要概念出现,而非研究的主要焦点。由于把关是一种有可能直接影响患者安全的沟通行为,因此需要对其普遍性和影响进行更深入的探究。因此,在本文中,我们旨在通过运用把关的“网络”模型,深入理解手术室护理中的把关行为,以突出利益相关者之间的权力关系以及信息是如何被控制的。为了说明我们的观点,我们提供了四个在人际互动层面上不同的把关示例。数据来自澳大利亚的一项人种学研究,该研究探讨了三个不同手术室科室中护士与护士、护士与医生之间的沟通。我们探究了把关行为对社会和职业关系的影响,以及它对患者护理和临床工作组织在实践和伦理方面的影响。研究结果表明,护士在使用把关行为时具有选择性,这取决于对患者护理的感知影响以及护士自身所获得的益处。