Jacobs Volker R, Mallmann Peter
Universitätsfrauenklinik, Universität zu Köln, Germany.
Onkologie. 2010;33(6):331-6. doi: 10.1159/000313867. Epub 2010 May 11.
Leadership structures in German clinics are adjusting parallel to DRG (diagnose-related groups)-induced economic reorientation of the health care system. A Chief Medical Clinic Manager (CMCM) is a new job description and an innovative approach to combine medical competence and business economics at the operational level of care. The ideal qualification is a medical specialist in the clinical field with practical experience in patient care and leadership as well as in hospital economics and quality control. A CMCM is placed at a superior level in the clinic, with authorizing competence for the entire physician team. Main tasks are cost transparency within the clinic, organizational development by structured processes, and financial and strategic controlling of all business aspects. A CMCM induces change management and financial adjustment of care to reimbursement with maintaining the standard of care. In cooperation with the director of the clinic, a CMCM develops a vision for clinic development, an investment strategy, and a business plan. The success parameters are positive operative results of the clinic, cost-covering care, increased investment rate, employee satisfaction, and implementation of innovations in research and therapy. A CMCM thereby increases financial and organizational freedom of action at the clinic level in a non-profit public health care system.
德国诊所的领导结构正在随着疾病诊断相关分组(DRG)引发的医疗保健系统经济重新定位而进行调整。首席医疗诊所经理(CMCM)是一个新的职位描述,是在医疗服务运营层面将医疗专业能力与商业经济学相结合的创新方法。理想的资质是临床领域的医学专家,具备患者护理、领导力以及医院经济学和质量控制方面的实践经验。CMCM在诊所中处于高级别职位,对整个医师团队拥有授权能力。主要任务包括诊所内部的成本透明度、通过结构化流程进行组织发展,以及对所有业务方面进行财务和战略控制。CMCM在维持医疗标准的同时,推动变革管理和医疗服务的财务调整以实现报销。CMCM与诊所主任合作,制定诊所发展愿景、投资策略和商业计划。成功的参数包括诊所积极的运营成果、成本覆盖型医疗服务、提高投资率、员工满意度以及研究和治疗方面创新的实施。CMCM从而在非营利性公共医疗保健系统中增加了诊所层面的财务和组织行动自由度。