[从精神科患者视角看“理想”医生]
[The "ideal" doctor from the view of psychiatric patients].
作者信息
Theisel Susanne, Schielein Tanja, Spiessl Hermann
机构信息
Klinik und Poliklinik für Psychiatrie, Psychosomatik und Psychotherapie der Universität am Bezirksklinikum Regensburg, Germany.
出版信息
Psychiatr Prax. 2010 Sep;37(6):279-84. doi: 10.1055/s-0030-1248403. Epub 2010 Jun 15.
OBJECTIVE
The study aimed to investigate the expectations of patients in a general psychiatric hospital regarding an "ideal" doctor.
METHODS
60 problem centred interviews with psychiatric in-patients were analysed by using a summarizing content analysis.
RESULTS
Analysis of interview data showed three fundamental areas, which are important for patients: doctors' personality, physician-patient-interaction and treatment as well as doctors' treatment environment. The "ideal" doctor 1. is reachable and takes his time (75%), 2. is friendly and congenial (63%), 3. shows commitment and interest (60%), 4. is an understanding and sensitive contact person (60%), 5. is responsive to needs of patients (55%).
CONCLUSIONS
For that reason, optimal time management and social competence is necessary and should be a part of medical students' and doctors' education. Focusing on patients' expectations can positively influence their treatment satisfaction.
目的
本研究旨在调查综合精神病医院患者对“理想”医生的期望。
方法
采用总结性内容分析法对60例以问题为中心的精神病住院患者访谈进行分析。
结果
访谈数据分析显示了对患者重要的三个基本方面：医生的个性、医患互动与治疗以及医生的治疗环境。“理想”医生1. 可联系且有时间（75%），2. 友好且和蔼可亲（63%），3. 表现出敬业精神和兴趣（60%），4. 是善解人意且敏感的沟通对象（60%），5. 对患者需求有回应（55%）。
结论
因此，最佳时间管理和社交能力是必要的，应成为医学生和医生教育的一部分。关注患者期望可对其治疗满意度产生积极影响。
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