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麻醉中非例行事件的管理:适应性协调的作用。

Managing nonroutine events in anesthesia: the role of adaptive coordination.

机构信息

Center for Organizational and Occupational Sciences, ETH Zurich, Switzerland.

出版信息

Hum Factors. 2010 Apr;52(2):282-94. doi: 10.1177/0018720809359178.

Abstract

OBJECTIVE

This field study aimed at examining the role of anesthesia teams' adaptive coordination in managing changing situational demands, such as in nonroutine events (NREs).

BACKGROUND

Medical teams' ability to adapt their teamwork (e.g., their coordination activities) to changing situational demands is crucial to team performance and, thus, to patient safety. Whereas the majority of previous studies on the matter have focused on critical but rare events, it has recently been pointed out that the effective management of NREs is a key challenge to medical teams. Hence this study investigated the relationship between coordination activities, NRE occurrence, and team performance.

METHOD

We videotaped 22 anesthesia teams during standard anesthesia induction and recorded data from the vital signs monitor and the ventilator. Coordination was coded by a trained observer using a structured observation system. NREs were recorded by an experienced staff anesthesiologist using all three video streams. Checklist-based team performance assessment was also performed by an experienced staff anesthesiologist.

RESULTS

We found that anesthesia teams adapt their coordination activities to changing situational demands. In particular, the increased occurrence of NREs caused an increase in the time the teams spent on task management. A stronger increase in the teams' task management (i.e., more adaptive coordination) was related to their performance.

CONCLUSION

Our results emphasize the importance of adaptive coordination in managing NREs effectively.

APPLICATION

This study provides valuable information for developing novel team training programs in health care that focus on adaptation to changing task requirements, for example, when faced with NREs.

摘要

目的

本现场研究旨在考察麻醉团队适应性协调在管理变化的情境需求(如非例行事件)中的作用。

背景

医疗团队适应团队工作(例如协调活动)以应对变化的情境需求的能力对于团队绩效至关重要,因此对于患者安全也至关重要。虽然之前关于这一主题的大多数研究都集中在关键但罕见的事件上,但最近有人指出,有效管理非例行事件是医疗团队面临的一个关键挑战。因此,本研究调查了协调活动、非例行事件发生和团队绩效之间的关系。

方法

我们在标准麻醉诱导期间对 22 个麻醉团队进行了录像,并从生命体征监测仪和呼吸机记录数据。协调活动由经过培训的观察员使用结构化观察系统进行编码。非例行事件由经验丰富的工作人员麻醉师使用所有三个视频流记录。经验丰富的工作人员麻醉师还进行了基于检查表的团队绩效评估。

结果

我们发现麻醉团队会根据情境需求的变化调整协调活动。特别是,非例行事件的发生率增加会导致团队在任务管理上花费的时间增加。团队在任务管理方面的增强(即更具适应性的协调)与他们的表现有关。

结论

我们的研究结果强调了适应性协调在有效管理非例行事件中的重要性。

应用

本研究为开发新的医疗保健团队培训计划提供了有价值的信息,这些计划侧重于适应不断变化的任务要求,例如在面对非例行事件时。

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