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Much has been written about quality guru W. Edward Deming's quality improvement ideas. But how can his concepts be applied to a health care setting? Michael Pugh, CEO of Parkview Episcopal Medical Center, Pueblo, CO, and key members of his staff talked with Hospitals about what happened when they applied Deming's ideas at their hospital.
关于质量大师W.爱德华·戴明的质量改进理念,已经有很多相关著述。但他的理念如何应用于医疗保健环境呢?科罗拉多州普韦布洛市帕克维尤圣公会医疗中心的首席执行官迈克尔·普格及其核心员工与《医院》杂志探讨了他们在医院应用戴明理念时所发生的情况。