Verbeke Wim, Vackier Isabelle
Department of Agricultural Economics, Ghent University, Coupure links 653, B-9000 Gent, Belgium.
Meat Sci. 2004 May;67(1):159-68. doi: 10.1016/j.meatsci.2003.09.017.
This study investigates the profile and effects of consumer involvement in fresh meat as a product category based on cross-sectional data collected in Belgium. Analyses confirm that involvement in meat is a multidimensional construct including four facets: pleasure value, symbolic value, risk importance and risk probability. Four involvement-based meat consumer segments are identified: straightforward, cautious, indifferent, and concerned. Socio-demographic differences between the segments relate to gender, age and presence of children. The segments differ in terms of extensiveness of the decision-making process, impact and trust in information sources, levels of concern, price consciousness, claimed meat consumption, consumption intention, and preferred place of purchase. The two segments with a strong perception of meat risks constitute two-thirds of the market. They can be typified as cautious meat lovers versus concerned meat consumers. Efforts aiming at consumer reassurance through quality improvement, traceability, labelling or communication may gain effectiveness when targeted specifically to these two segments. Whereas straightforward meat lovers focus mainly on taste as the decisive criterion, indifferent consumers are strongly price oriented.
本研究基于在比利时收集的横截面数据,调查了消费者对鲜肉这一产品类别的参与情况及其影响。分析证实,对肉类的参与是一个多维概念,包括四个方面:愉悦价值、象征价值、风险重要性和风险概率。识别出了四个基于参与度的肉类消费群体:直爽型、谨慎型、冷漠型和关注型。各群体之间的社会人口统计学差异与性别、年龄和子女情况有关。这些群体在决策过程的广度、对信息来源的影响和信任、关注程度、价格意识、宣称的肉类消费量、消费意愿以及偏好的购买地点等方面存在差异。对肉类风险有强烈认知的两个群体占市场的三分之二。他们可被典型化为谨慎的肉类爱好者和关注型肉类消费者。通过质量提升、可追溯性、标签或沟通来安抚消费者的努力,若专门针对这两个群体,可能会更有效。直爽的肉类爱好者主要将口味作为决定性标准,而冷漠的消费者则强烈以价格为导向。