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[低收入国家全民健康覆盖改善中的领导力与愿景]

[Leadership and vision in the improvement of universal health care coverage in low-income countries].

作者信息

Meda Ziemlé Clément, Konate Lassina, Ouedraogo Hyacinthe, Sanou Moussa, Hercot David, Sombie Issiaka

机构信息

Ministère de la Santé District Sanitaire de Orodara Burkina Faso.

出版信息

Sante. 2011 Jul-Sep;21(3):178-84. doi: 10.1684/san.2011.0268.

Abstract

In Burkina Faso, as in most developing countries, the operational level of the health system is made up of Health Districts (HDs), the activities of which are typically coordinated by the District Team (DT). Assessing the the core functions of DTs, as described by WHO, shows two important weaknesses. Firstly, instructions from "above" are often implemented rather passively: DTs tend not to display much leadership. Secondly, the current organisation, based on input financing and centralised planning, does not sufficiently promote either the vision or research functions of DTs. In this article, we report our experience in the Orodora HD in Burkina Faso, where the DT's leadership and vision proved to be essential ingredients for effective health action in the district. Our description of six interventions implemented between 2004 and 2008 shows how DT leadership and vision have improved outputs at the HD level. Until 2004, the district applied static health planning. The health system was insufficiently financed and performed poorly. Faced with this situation, the DT decided to set up several priority interventions based on health care access criteria and patient concerns, while respecting and contextualizing national norms and objectives. Six interventions were then implemented. The first was ensure that quality blood (meeting transfusion security norms) was available at the District Hospital (DH), by picking blood up from the regional blood transfusion center weekly. This speeded up care at the DH, reduced the number of cases referred to the regional hospital for transfusion, and reduced neonatal and maternal mortality. The second intervention sought to improve the skills of health workers in managing emergency cases and to improve relationships with the referral hospital through the reintroduction of counter-referral procedures. This led to a decrease in unnecessary referrals and also reduced the mortality rates of serious cases. The third intervention, by implementing a decentralized approach to tuberculosis detection, succeeded in improving access to care and enabled us to quantify the rate of tuberculosis-HIV co-infection in the HD. The fourth intervention improved financial access to emergency obstetric care by providing essential drugs and consumables for emergency obstetric surgery free of charge. The fifth intervention boosted the motivation of health workers by an annual 'competition of excellence', organised for workers and teams in the HD. Finally, our sixth intervention was the introduction of a "culture" of evaluation and transparency, by means of a local health journal, used to interact with stakeholders both at the local level and in the health sector more broadly. We also present our experiences regularly during national health science symposia. Although the DT operates with limited resources, it has over time managed to improve care and services in the HD, through its dynamic management and strategic planning. It has reduced inpatient mortality and improved access to care, particularly for vulnerable groups, in line with the Primary Health Care and Bamako Initiative principles. This case study would have benefited from a stronger methodology. However, it shows that in a context of limited resources it is still possible to strengthen the local health system by improving management practices. To progress towards universal health coverage, all core functions of a DT are worth implementing, including leadership and vision. National and international health strategies should thus include a plan to provide for and train local health system managers who can provide both leadership and strategic vision.

摘要

与大多数发展中国家一样,布基纳法索卫生系统的运营层面由卫生区(HDs)组成,其活动通常由区团队(DT)协调。按照世界卫生组织的描述评估区团队的核心职能,可发现两个重要弱点。其一,来自“上级”的指示往往执行得较为被动:区团队往往缺乏领导力。其二,当前基于投入式融资和集中规划的组织模式,未能充分促进区团队的前瞻或调研职能。在本文中,我们报告了在布基纳法索奥罗多拉卫生区的经验,在那里区团队的领导力和前瞻能力被证明是该地区有效开展卫生行动的关键要素。我们对2004年至2008年期间实施的六项干预措施的描述,展示了区团队的领导力和前瞻能力如何提升了卫生区层面的产出。到2004年之前,该地区采用静态卫生规划。卫生系统资金不足且表现不佳。面对这种情况,区团队决定根据医疗服务可及性标准和患者关切设立若干优先干预措施,同时尊重并结合国家规范和目标。随后实施了六项干预措施。第一项是通过每周从地区输血中心采血,确保区医院(DH)有质量合格的血液(符合输血安全规范)。这加快了区医院的治疗速度,减少了转诊至地区医院输血的病例数量,并降低了新生儿和孕产妇死亡率。第二项干预措施旨在提高卫生工作者处理急诊病例的技能,并通过重新引入反向转诊程序改善与转诊医院的关系。这减少了不必要的转诊,也降低了重症病例的死亡率。第三项干预措施通过实施分散式结核病检测方法,成功改善了医疗服务可及性,并使我们能够量化该卫生区结核病与艾滋病病毒合并感染率。第四项干预措施通过免费提供急诊产科手术所需的基本药物和耗材,改善了急诊产科护理的资金可及性。第五项干预措施通过为卫生区的工作人员和团队组织年度“卓越竞赛”,提升了卫生工作者的积极性。最后,我们的第六项干预措施是通过一份地方卫生期刊引入评估和透明度“文化”,该期刊用于与地方层面以及更广泛卫生部门的利益相关者进行互动。我们还定期在全国卫生科学研讨会上介绍我们的经验。尽管区团队在资源有限的情况下运作,但随着时间推移,通过其动态管理和战略规划,成功改善了卫生区的医疗和服务。它降低了住院死亡率,改善了医疗服务可及性,特别是对弱势群体的可及性,符合初级卫生保健和巴马科倡议的原则。本案例研究若采用更强有力的方法会更有益。然而,它表明在资源有限的情况下,仍有可能通过改进管理实践来加强地方卫生系统。为实现全民健康覆盖,区团队的所有核心职能都值得落实,包括领导力和前瞻能力。因此,国家和国际卫生战略应包括一项计划,以培养能够提供领导力和战略前瞻能力的地方卫生系统管理人员。

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