Department of Industrial Engineering and Management, National Yunlin University of Science and Technology, Douliu, Taiwan.
Appl Ergon. 2012 Nov;43(6):1016-25. doi: 10.1016/j.apergo.2012.02.004. Epub 2012 Mar 15.
The purpose of this study was to investigate the effects of age and symbol design features on passengers' comprehension of symbols and the performance of these symbols with regard to route guidance. In the first experiment, 30 young participants and 30 elderly participants interpreted the meanings and rated the features of 39 symbols. Researchers collected data on each subject's comprehension time, comprehension score, and feature ratings for each symbol. In the second experiment, this study used a series of photos to simulate scenarios in which passengers follow symbols to arrive at their destinations. The length of time each participant required to follow his/her route and his/her errors were recorded. Older adults experienced greater difficulty in understanding particular symbols as compared to younger adults. Familiarity was the feature most highly correlated with comprehension of symbols and accuracy of semantic depiction was the best predictor of behavior in following routes.
本研究旨在探讨年龄和符号设计特征对乘客理解符号以及符号在路线引导方面的表现的影响。在第一个实验中,30 名年轻参与者和 30 名老年参与者解释了 39 个符号的含义并对其特征进行了评分。研究人员收集了每个被试者对每个符号的理解时间、理解得分和特征评分的数据。在第二个实验中,本研究使用一系列照片模拟了乘客跟随符号到达目的地的场景。记录了每位参与者跟随路线所需的时间和他/她的错误。与年轻成年人相比,老年成年人在理解某些特定符号时遇到了更大的困难。熟悉程度是与符号理解相关性最高的特征,语义描绘的准确性是预测跟随路线行为的最佳指标。