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英国护士的纪律处分程序与绩效不佳管理:是“害群之马”还是系统故障?一项范围界定研究。

Disciplinary processes and the management of poor performance among UK nurses: bad apple or systemic failure? A scoping study.

作者信息

Traynor Michael, Stone Katie, Cook Hannah, Gould Dinah, Maben Jill

机构信息

School of Health and Education, Middlesex University, London, UK.

出版信息

Nurs Inq. 2014 Mar;21(1):51-8. doi: 10.1111/nin.12025. Epub 2013 Feb 27.

Abstract

The rise of managerialism within healthcare systems has been noted globally. This paper uses the findings of a scoping study to investigate the management of poor performance among nurses and midwives in the United Kingdom within this context. The management of poor performance among clinicians in the NHS has been seen as a significant policy problem. There has been a profound shift in the distribution of power between professional and managerial groups in many health systems globally. We examined literature published between 2000 and 10 to explore aspects of poor performance and its management. We used Web of Science, CINAHL, MEDLINE, British Nursing Index, HMIC, Cochrane Library and PubMed. Empirical data are limited but indicate that nurses and midwives are the clinical groups most likely to be suspended and that poor performance is often represented as an individual deficit. A focus on the individual as a source of trouble can serve as a distraction from more complex systematic problems.

摘要

医疗保健系统中管理主义的兴起已在全球范围内受到关注。本文利用一项范围界定研究的结果,在此背景下调查英国护士和助产士绩效不佳的管理情况。国民保健制度(NHS)中临床医生绩效不佳的管理被视为一个重大的政策问题。全球许多卫生系统中,专业团体和管理团体之间的权力分配发生了深刻变化。我们查阅了2000年至2010年间发表的文献,以探讨绩效不佳及其管理的相关方面。我们使用了科学网、护理及健康照护领域数据库(CINAHL)、医学索引数据库(MEDLINE)、英国护理索引、英国卫生管理资讯库(HMIC)、考科蓝图书馆和医学期刊数据库(PubMed)。实证数据有限,但表明护士和助产士是最有可能被停职的临床群体,而且绩效不佳通常被视为个人缺陷。将个人视为问题根源可能会分散对更复杂的系统性问题的注意力。

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