Warnock Clare
Weston Park Hospital, Sheffield Teaching Hospitals NHS Foundation Trust, Sheffield.
Nurs Stand. 2014 Jul 15;28(45):51-8. doi: 10.7748/ns.28.45.51.e8935.
The breaking of bad news was traditionally regarded to be the time when a doctor and nurse sat down with a patient and family members to provide information about, for example, a life-limiting diagnosis or a poor prognosis. However, breaking bad news is now generally accepted as a process, not a one-off event, and is considered to refer to any bad, sad or difficult information that alters patients' perceptions of their present and future. Nurses have an important role in the process of providing information and helping patients prepare for, receive, understand and cope with the bad news they have been given. This article aims to help nurses understand the process of breaking bad news and discuss the challenges and difficulties that nurses can face when they are involved with patients who have been given bad news. It also provides guidance with regard to preparing for breaking bad news, giving difficult information, responding to possible reactions, and supporting patients and their relatives after they have received bad news.
传统上,告知坏消息被认为是医生和护士与患者及其家属坐下来,提供诸如危及生命的诊断或预后不良等信息的时候。然而,现在人们普遍认为告知坏消息是一个过程,而非一次性事件,并且被视为任何改变患者对其当前和未来认知的坏消息、悲伤消息或困难信息。护士在提供信息以及帮助患者准备、接收、理解和应对所获知的坏消息的过程中发挥着重要作用。本文旨在帮助护士理解告知坏消息的过程,并探讨护士在接触到已获知坏消息的患者时可能面临的挑战和困难。它还就告知坏消息的准备工作、传达困难信息、应对可能的反应以及在患者及其亲属收到坏消息后给予支持提供了指导。