评估反向911应急系统：以2007年圣地亚哥森林大火为例的案例研究。

Assessing reverse 911®: a case study of the 2007 San Diego wildfires.

作者信息

Neaves Tonya T, Mann Stacey C, Myers Laura B, Cosby Arthur G

机构信息

Department of Public and International Affairs, George Mason University, Fairfax, Virginia.

Department of Emergency Management, Jacksonville State University, Jacksonville, Alabama.

出版信息

J Emerg Manag. 2014 Jul-Aug;12(4):315-25. doi: 10.5055/jem.2014.0182.

DOI:10.5055/jem.2014.0182

PMID:25069025

Abstract

In October 2007, 250,000 residents of San Diego County were forced to evacuate as wildfires burned 62 miles(2) in 24 hours. In 2005, the Sheriff's Department invested in Reverse 911® to contact residents upon emergencies. The system was used during this wildfire, and by the following midday, had made 394,915 calls. Shortly thereafter, 1,210 residents were surveyed to investigate the effectiveness of this technology. Findings reveal that 42 percent of respondents received their first warning from a Reverse 911® call while an additional 7 percent received the same call, but not as their first warning, as compared to all other methods used.

摘要

2007年10月，圣地亚哥县25万居民被迫撤离，当时野火在24小时内烧毁了62英里²的区域。2005年，治安部门投资采用“反向911”系统，以便在紧急情况时联系居民。此次野火期间使用了该系统，到第二天中午，已拨打了394,915个电话。此后不久，对1210名居民进行了调查，以研究这项技术的有效性。调查结果显示，42%的受访者首次收到的警报来自“反向911”系统的电话，另有7%的受访者也收到了同样的电话，但不是首次收到的警报，相比之下，其他所有方式加起来才有这样的比例。