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促进肿瘤学和姑息治疗护理中照顾成年恶性肿瘤患者的护士应对能力和恢复力的策略:一项全面的系统评价

Strategies to promote coping and resilience in oncology and palliative care nurses caring for adult patients with malignancy: a comprehensive systematic review.

作者信息

Gillman Lucia, Adams Jillian, Kovac Robyn, Kilcullen Anne, House Annita, Doyle Claire

机构信息

Royal Perth Hospital JBI Evidence Synthesis Group (affiliated with the West Australian Centre for Evidence Informed Healthcare Practice).

Royal Perth Hospital a Joanna Briggs Institute Evidence Synthesis Group, Western Australia, affiliated with the Western Australian Centre for Evidence Informed Healthcare Practice (WACEIHP): an Affiliate Centre of the Joanna Briggs Institute, Western Australia, Australia.

出版信息

JBI Database System Rev Implement Rep. 2015 Jun 12;13(5):131-204. doi: 10.11124/jbisrir-2015-1898.

Abstract

BACKGROUND

Cancer care nursing is perceived as personally and professionally demanding. Developing effective coping skills and resilience has been associated with better health and wellbeing for nurses, work longevity and improved quality of patient care.

OBJECTIVES

The objective of this systematic review was to identify personal and organizational strategies that promote coping and resilience in oncology and palliative care nurses caring for adult patients with malignancy.

METHODS

The search strategy identified published and unpublished studies from 2007 to 2013. Individual search strategies were developed for the 12 databases accessed and search alerts established. The review considered qualitative, quantitative and mixed methods studies that assessed personal or organizational interventions, programs or strategies that promoted coping and resilience. These included studies employing clinical supervision, staff retreats, psycho-educational programs, compassion fatigue resilience programs, stress inoculation therapy and individual approaches that reduced the emotional impact of cancer care work. The outcomes of interest were the experience of factors that influence an individual's coping and resilience and outcomes of validated measures of coping or resilience. Methodological quality of studies was independently assessed by two reviewers prior to inclusion in the review using standardized critical appraisal instruments developed by the Joanna Briggs Institute. Standardized Joanna Briggs Institute tools were also used to extract data. Agreement on the synthesis of the findings from qualitative studies was reached through discussion. The results of quantitative studies could not be statistically pooled given the different study designs, interventions and outcome measures. These studies were presented in narrative form.

RESULTS

Twenty studies were included in the review. Ten studies examined the experience of nurse's caring for the dying, the emotional impact of palliative care and oncology work and strategies to prevent burnout or avoid compassion fatigue, challenges in self-care, and processes nurses adopted to cope with work related stress. Six studies evaluated different interventions provided by organizations to improve coping and resilience. Evidence for the effectiveness of interventions was limited to three studies. The results are discussed under four headings: (i) preventative measures (ii) control measures (iii) unburdening and "letting go", and (iv) growing and thriving.

CONCLUSION

This review identified a number of strategies to better prepare nurses for practice and maintain their psychological wellbeing. Although no firm conclusions can be drawn in respect to the most effective interventions, strategies with merit included those that: a) foster connections within the team; b) provide education and training to develop behaviors that assist in controlling or limiting the intensity of stress, or aiding recovery; and c) assist in processing emotion and learning from experiences. Although individuals must take responsibility for developing personal strategies to assist coping and resilience, organizational support is integral to equipping individuals to deal with work related challenges.

IMPLICATIONS FOR PRACTICE

A range of formal and informal support is required to promote coping and resilience.

IMPLICATIONS FOR RESEARCH

There is a need for large, well designed, multisite, experimental studies to evaluate the effectiveness of interventions that promote coping and resilience in adult palliative care or oncology nurses.

摘要

背景

癌症护理工作在个人层面和专业层面都颇具要求。培养有效的应对技能和适应能力与护士更好的健康和福祉、工作年限以及改善患者护理质量相关。

目的

本系统评价的目的是确定个人和组织层面的策略,以促进从事成年恶性肿瘤患者护理工作的肿瘤学和姑息治疗护士的应对能力和适应能力。

方法

检索策略确定了2007年至2013年发表和未发表的研究。针对所访问的12个数据库制定了单独的检索策略,并设置了检索提醒。该评价纳入了定性、定量和混合方法研究,这些研究评估了促进应对能力和适应能力的个人或组织干预措施、项目或策略。这些包括采用临床督导、员工静修、心理教育项目、同情疲劳恢复项目、压力接种疗法以及减少癌症护理工作情感影响的个体方法的研究。感兴趣的结果是影响个体应对能力和适应能力的因素的体验以及应对或适应能力的有效测量指标的结果。在纳入评价之前,由两名评价者使用乔安娜·布里格斯研究所开发的标准化批判性评价工具独立评估研究的方法学质量。还使用了标准化的乔安娜·布里格斯研究所工具来提取数据。通过讨论就定性研究结果的综合达成了一致。鉴于不同的研究设计、干预措施和结果测量指标,定量研究的结果无法进行统计学合并。这些研究以叙述形式呈现。

结果

该评价纳入了20项研究。10项研究考察了护士照顾临终患者的经历、姑息治疗和肿瘤学工作的情感影响以及预防职业倦怠或避免同情疲劳的策略、自我护理方面的挑战以及护士应对工作相关压力所采用的过程。6项研究评估了组织提供的不同干预措施以改善应对能力和适应能力。干预措施有效性的证据仅限于3项研究。结果在四个标题下进行讨论:(i)预防措施(ii)控制措施(iii)减负和“放手”,以及(iv)成长与蓬勃发展。

结论

本评价确定了一些策略,以便更好地让护士为实践做好准备并维持其心理健康。尽管对于最有效的干预措施无法得出确凿结论,但有价值的策略包括那些:a)促进团队内部联系的策略;b)提供教育和培训以培养有助于控制或限制压力强度或促进恢复的行为的策略;c)协助处理情绪并从经历中学习的策略。虽然个人必须负责制定个人策略以协助应对和适应,但组织支持对于使个人有能力应对工作相关挑战至关重要。

对实践的启示

需要一系列正式和非正式的支持来促进应对能力和适应能力。

对研究的启示

需要进行大规模、设计良好、多地点的实验研究来评估促进成年姑息治疗或肿瘤学护士应对能力和适应能力的干预措施的有效性。

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