Körner Mirjam, Bütof Sarah, Müller Christian, Zimmermann Linda, Becker Sonja, Bengel Jürgen
a Medical Psychology and Medical Sociology, Medical Faculty , University of Freiburg , Freiburg , Germany.
b Department of Neurophysiology and Pathophysiology , University Medical Center Hamburg-Eppendorf , Hamburg , Germany.
J Interprof Care. 2016;30(1):15-28. doi: 10.3109/13561820.2015.1051616. Epub 2015 Dec 28.
To identify key features of teamwork and interventions for enhancing interprofessional teamwork (IPT) in chronic care and to develop a framework for further research, we conducted a systematic literature review of IPT in chronic care for the years 2002-2014. Database searches yielded 3217 abstracts, 21 of which fulfilled inclusion criteria. We identified two more studies on the topic by scanning the reference lists of included articles, which resulted in a final total of 23 included studies. The key features identified in the articles (e.g., team member characteristics, common task, communication, cooperation, coordination, responsibility, participation, staff satisfaction, patient satisfaction, and efficiency) were structured in line with the input-process-output model, and evaluated interventions, such as tools, workshops, and changes in team structure, were added to the model. The most frequently evaluated team interventions were complex intervention programs. All but one of the 14 evaluation studies resulted in enhancement of teamwork and/or staff-related, patient-related, and organization-related outcome criteria. To date, there is no consensus about the main features of IPT and the most effective team interventions in chronic care. However, the findings may be used to standardize the implementation and evaluation of IPT and team interventions in practice and for further research.
为了确定团队合作的关键特征以及改善慢性病护理中跨专业团队合作(IPT)的干预措施,并构建一个供进一步研究的框架,我们对2002年至2014年期间慢性病护理领域的IPT进行了系统的文献综述。数据库检索得到3217篇摘要,其中21篇符合纳入标准。通过浏览纳入文章的参考文献列表,我们又发现了两项关于该主题的研究,最终共有23项研究被纳入。文章中确定的关键特征(如团队成员特征、共同任务、沟通、合作、协调、责任、参与、员工满意度、患者满意度和效率)按照输入-过程-输出模型进行组织,并将评估的干预措施(如工具、研讨会和团队结构变化)添加到该模型中。评估最频繁的团队干预措施是复杂干预项目。14项评估研究中除一项外,其余均导致团队合作以及与员工、患者和组织相关的结果标准得到改善。迄今为止,对于慢性病护理中IPT的主要特征以及最有效的团队干预措施尚无共识。然而,这些研究结果可用于在实践中规范IPT和团队干预措施的实施与评估,并用于进一步研究。