规范交接班沟通：27种交接班记忆法的内容分析

Standardizing Handoff Communication: Content Analysis of 27 Handoff Mnemonics.

作者信息

Nasarwanji Mahiyar F, Badir Aysel, Gurses Ayse P

机构信息

Department of Anesthesiology and Critical Care, Armstrong Institute for Patient Safety and Quality, Johns Hopkins Medicine, Baltimore, Maryland (Drs Nasarwanji and Gurses); and Koc University, School of Nursing, Nisantasi, Istanbul, Turkey (Dr Badir).

出版信息

J Nurs Care Qual. 2016 Jul-Sep;31(3):238-44. doi: 10.1097/NCQ.0000000000000174.

DOI:10.1097/NCQ.0000000000000174

PMID:26845420

Abstract

This study synthesizes information contained in 27 mnemonics to identify what information should be communicated during a handoff. Clustering and content analysis resulted in 12 primary information clusters that should be communicated. Given the large amount of information identified, it would be beneficial to use a structured handoff communication tool developed using a participatory approach. In addition, we recommend local standardization of information communicated during handoffs with variation across settings.

摘要

本研究综合了27种记忆法中包含的信息，以确定在交接班期间应传达哪些信息。聚类和内容分析得出了12个应传达的主要信息类别。鉴于识别出的信息量很大，使用通过参与式方法开发的结构化交接班沟通工具将大有裨益。此外，我们建议根据不同情况对交接班期间传达的信息进行本地化标准化。