[关爱护理，永恒追求]

[Compassionate care, a perpetual quest].

作者信息

Ghadi Véronique, Terrien Noémie, Antonini Françoise

机构信息

Direction de l'amélioration de la qualité et de la sécurité des soins, Haute Autorité de santé, 5, avenue du Stade de France, 93210 Saint-Denis La Plaine, France.

Fédération des organismes régionaux et territoriaux pour l'amélioration des pratiques et organisations en santé, 26, rue J. B. Proudhon, 25000 Besançon, France.

出版信息

Soins. 2016 May(805):32-5. doi: 10.1016/j.soin.2016.03.007.

DOI:10.1016/j.soin.2016.03.007

PMID:27157558

Abstract

The French Federation of Regional and Territorial Bodies for the Improvement of Health Practices and Organisations and the French National Authority for Health have produced a guide and tools devoted to the promotion of compassionate care in health institutions. The assessment of the use of the guide has shown increasing awareness of compassionate care on the part of institutions but a paradoxical exclusion of users from the approaches undertaken. An analysis of the reasons for this partial achievement of the objectives has resulted in a revision of the working methods and opens up new perspectives for development.

摘要

法国地区及地方卫生实践与组织改善联合会以及法国国家卫生管理局编制了一份指南及相关工具，致力于在医疗机构中推广人文关怀护理。对该指南使用情况的评估表明，各机构对人文关怀护理的认识有所提高，但在采取的方法中却反常地将使用者排除在外。对这一目标部分达成原因的分析导致了工作方法的修订，并为未来发展开辟了新的前景。