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职业倦怠中的认知障碍——错误处理及其反应性和主动性控制指标

Cognitive Impairments in Occupational Burnout - Error Processing and Its Indices of Reactive and Proactive Control.

作者信息

Golonka Krystyna, Mojsa-Kaja Justyna, Gawlowska Magda, Popiel Katarzyna

机构信息

Institute of Applied Psychology, Jagiellonian UniversityKrakow, Poland.

出版信息

Front Psychol. 2017 May 1;8:676. doi: 10.3389/fpsyg.2017.00676. eCollection 2017.

Abstract

The presented study refers to cognitive aspects of burnout as the effects of long-term work-related stress. The purpose of the study was to investigate electrophysiological correlates of burnout to explain the mechanisms of the core burnout symptoms: exhaustion and depersonalization/cynicism. The analyzed error-related electrophysiological markers shed light on impaired cognitive mechanisms and the specific changes in information-processing in burnout. In the EEG study design ( = 80), two components of error-related potential (ERP), error-related negativity (ERN), and error positivity (Pe), were analyzed. In the non-clinical burnout group ( = 40), a significant increase in ERN amplitude and a decrease in Pe amplitude were observed compared to controls ( = 40). Enhanced error detection, indexed by increased ERN amplitude, and diminished response monitoring, indexed by decreased Pe amplitude, reveal emerging cognitive problems in the non-clinical burnout group. Cognitive impairments in burnout subjects relate to both reactive and unconscious (ERN) and proactive and conscious (Pe) aspects of error processing. The results indicate a stronger 'reactive control mode' that can deplete resources for proactive control and the ability to actively maintain goals. The analysis refers to error processing and specific task demands, thus should not be extended to cognitive processes in general. The characteristics of ERP patterns in burnout resemble psychophysiological indexes of anxiety (increased ERN) and depressive symptoms (decreased Pe), showing to some extent an overlapping effect of burnout and related symptoms and disorders. The results support the scarce existing data on the psychobiological nature of burnout, while extending and specifying its cognitive characteristics.

摘要

本研究探讨职业倦怠的认知方面,将其视为长期工作相关压力的影响。该研究的目的是调查职业倦怠的电生理相关性,以解释职业倦怠核心症状(疲惫和去个性化/玩世不恭)的机制。所分析的与错误相关的电生理标记揭示了职业倦怠中认知机制受损以及信息处理的特定变化。在脑电图研究设计(n = 80)中,分析了错误相关电位(ERP)的两个成分,即错误相关负波(ERN)和错误正波(Pe)。在非临床职业倦怠组(n = 40)中,与对照组(n = 40)相比,观察到ERN波幅显著增加,Pe波幅降低。以ERN波幅增加为指标的错误检测增强,以及以Pe波幅降低为指标的反应监测减弱,揭示了非临床职业倦怠组中出现的认知问题。职业倦怠受试者的认知障碍与错误处理的反应性和无意识(ERN)方面以及主动性和意识性(Pe)方面都有关。结果表明存在更强的“反应控制模式”,这可能会耗尽主动控制的资源以及积极维持目标的能力。该分析涉及错误处理和特定任务要求,因此不应推广到一般认知过程。职业倦怠中ERP模式的特征类似于焦虑(ERN增加)和抑郁症状(Pe降低)的心理生理指标,在一定程度上显示出职业倦怠与相关症状和障碍的重叠效应。这些结果支持了关于职业倦怠心理生物学性质的现有稀缺数据,同时扩展并明确了其认知特征。

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