Farias Diego Carlos, Araujo Fernando Oliveira de
Programa de Pós-Graduação de Mestrado em Sistemas de Gestão Universidade Federal Fluminense. R. Passo da Pátria 156, São Domingos. 24210-240 Niterói RJ Brasil.
Cien Saude Colet. 2017 Jun;22(6):1895-1904. doi: 10.1590/1413-81232017226.26432016.
Hospitals are complex organizations which, in addition to the technical assistance expected in the context of treatment and prevention of health hazards, also require good management practices aimed at improving their efficiency in their core business. However, in administrative terms, recurrent conflicts arise involving technical and managerial areas. Thus, this article sets out to conducta review of the scientific literature pertaining to the themes of hospital management and projects that have been applied in the hospital context. In terms of methodology, the study adopts the webiblioming method of collection and systematic analysis of knowledge in indexed journal databases. The results show a greater interest on the part of researchers in looking for a more vertically and horizontally dialogical administration, better definition of work processes, innovative technological tools to support the management process and finally the possibility of applying project management methodologies in collaboration with hospital management.
医院是复杂的组织,除了在治疗和预防健康危害方面提供技术援助外,还需要良好的管理实践,以提高其核心业务的效率。然而,在行政管理方面,技术和管理领域经常发生冲突。因此,本文着手对与医院管理主题以及在医院环境中应用的项目相关的科学文献进行综述。在方法论方面,该研究采用网络文献计量法,在索引期刊数据库中收集和系统分析知识。结果表明,研究人员更感兴趣的是寻求一种更具纵向和横向对话性的管理方式、更好地定义工作流程、支持管理过程的创新技术工具,以及最终与医院管理合作应用项目管理方法的可能性。