Gribble Nigel, Ladyshewsky Richard K, Parsons Richard
a School of Occupational Therapy and Social Work , Curtin University , Perth , Australia.
b Graduate School of Business , Curtin University , Perth , Australia.
J Interprof Care. 2017 Sep;31(5):593-603. doi: 10.1080/13561820.2017.1341867. Epub 2017 Aug 9.
Emotional intelligence (EI) is a critical skill for occupational therapy, physiotherapy, and speech pathology students (therapy students). This article reports the findings from an analysis of interviews with therapy students (n = 24) to determine the aspects of clinical placements that therapy students perceived as influencing the changes in EI scores. This article reports the findings of the qualitative phase of a longitudinal, retrospective mixed methods design. Interviewees were selected using purposive sampling. Of those interviewed, 95% agreed that clinical placements had a significant impact on a range of EI skills with changes being both positive and negative. Content analysis showed that students perceived their EI skills had changed because of the following aspects of clinical placements: student-supervisor interactions, student interactions with patients in emotional distress and being encouraged to reflect and hear feedback on their EI skills. To support and enhance student's EI skills, interprofessional facilitators and profession-specific supervisors are recommended to utilise the following strategies with interprofessional cohorts. Supervisors and facilitators should be emotionally in-tune with students and trust students to work autonomously with patients experiencing emotional distress, pain and loss, especially those with complex needs. Importantly, interprofessional facilitators and direct supervisors should encourage students to reflect on their EI skills both individually and as a group. Supervisors should frequently evaluate and provide feedback to students on their EI skills, at the same time as providing feedback on their practical and clinical reasoning skills.
情商(EI)对于职业治疗、物理治疗和言语病理学专业的学生(治疗专业学生)来说是一项关键技能。本文报告了对治疗专业学生(n = 24)进行访谈分析的结果,以确定治疗专业学生认为会影响情商得分变化的临床实习方面。本文报告了一项纵向、回顾性混合方法设计的定性阶段的结果。采用目的抽样法选择受访者。在接受访谈的人中,95%的人认为临床实习对一系列情商技能有重大影响,变化既有积极的也有消极的。内容分析表明,学生认为他们的情商技能发生变化是由于临床实习的以下方面:学生与督导的互动、学生与处于情绪困扰中的患者的互动,以及被鼓励反思并听取关于他们情商技能的反馈。为了支持和提高学生的情商技能,建议跨专业促进者和特定专业的督导与跨专业群体一起采用以下策略。督导和促进者应该在情感上与学生保持协调,并信任学生能够自主地与经历情绪困扰、疼痛和失落的患者合作,尤其是那些有复杂需求的患者。重要的是,跨专业促进者和直接督导应该鼓励学生单独和集体反思他们的情商技能。督导应该在对学生的实践和临床推理技能提供反馈的同时,经常评估并就他们的情商技能向学生提供反馈。