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实习医生如何向患者作自我介绍?

How do trainee doctors introduce themselves to patients?

机构信息

Chelsea and Westminster Hospital, London, UK.

Chelsea and Westminster Hospital, London, UK

出版信息

Postgrad Med J. 2018 Aug;94(1114):432-435. doi: 10.1136/postgradmedj-2017-135219. Epub 2018 Aug 10.

Abstract

OBJECTIVES

To identify how trainee doctors introduce themselves to patients.

DESIGN

Survey.

SETTING

Chelsea and Westminster Hospital, London.

PARTICIPANTS

One hundred trainee doctors, of mixed grades and specialties.

MAIN OUTCOME MEASURES

Introducing oneself by name, using their professional title 'Dr', use of the term 'trainee'.

RESULTS

All 100 participants introduced themselves by name to patients, with 63% using only their first name, 18% using only their last name and 18% using a combination of both. 67% mentioned their specialty and 18% mentioned their training grade. 85% identified themselves as a doctor, but only 22% used their professional title (Dr), and only 6% introduced themselves by name, grade, specialty and title. 80% varied the way they introduced themselves to patients, depending on several factors including the clinical situation and patients' characteristics/features. 56% said that they had changed the way they introduced themselves over time, and 42% deliberately avoided the term 'trainee' during introductions. There was no association between trainees' age, gender or specialty and their comfort in describing themselves as 'trainees', but the more junior trainees were more comfortable using this term than the senior grades (p<0.0001). Overall, 76% disliked the term 'trainee', for various reasons.

CONCLUSION

All doctors in this study introduced themselves by name but the majority did not specify their training grade or trainee status, predominantly because they believed it could trigger anxiety around their competence or undermine confidence in their abilities.

摘要

目的

确定实习医生向患者自我介绍的方式。

设计

调查。

地点

伦敦切尔西和威斯敏斯特医院。

参与者

100 名实习医生,包括不同年级和专业。

主要观察指标

以姓名、专业职称“医生”、“实习生”介绍自己。

结果

所有 100 名参与者都向患者介绍了自己的名字,其中 63%只使用了自己的名字,18%只使用了自己的姓氏,18%使用了两者的组合。67%提到了自己的专业,18%提到了自己的培训等级。85%的人自称为医生,但只有 22%使用了他们的专业职称(医生),只有 6%以姓名、年级、专业和职称的方式介绍自己。80%的人根据临床情况和患者的特点/特征,改变了向患者自我介绍的方式。56%的人表示,他们随着时间的推移改变了自我介绍的方式,42%的人在介绍时故意避免使用“实习生”一词。实习生的年龄、性别或专业与他们对自己作为“实习生”的描述的舒适度之间没有关联,但较低年级的实习生比高年级的实习生更愿意使用这个术语(p<0.0001)。总的来说,76%的人出于各种原因不喜欢“实习生”这个词。

结论

本研究中的所有医生都以自己的名字介绍自己,但大多数人没有具体说明自己的培训等级或实习生身份,主要是因为他们认为这可能会引发对自己能力的焦虑或破坏对自己能力的信心。

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