International Islamic University.
Brock University.
J Gen Psychol. 2021 Apr-Jun;148(2):168-191. doi: 10.1080/00221309.2020.1747968. Epub 2020 Apr 1.
Adopting the transactional model of stress and affective events theory, we examine the boundary effects of injustice types (i.e., procedural and distributive) on the relationships between job stress and employee behaviors (i.e., creativity, organizational retaliatory behavior and organizational citizenship behavior). Using two sources of field data ( = 691) with independent measures for predictors (self-reports) and outcomes (peer reports), in the service sector of Pakistan, we tested our hypothesized model using Preacher and Hayes' bootstrapping method for testing moderator effects. The results of the moderation analyses reveal that job stress worsened employees' creativity, citizenship and retaliatory behaviors when injustice levels (procedural and distributive) were high. No support was found for the moderating effect of procedural injustice on the relationship between job stress and retaliatory behavior. In conclusion, this study addresses an important theme that has not previously been explored in a developing country context.
采用压力和情感事件理论的交易模型,我们检验了不公正类型(即程序不公正和分配不公正)对工作压力与员工行为(即创造力、组织报复行为和组织公民行为)之间关系的边界效应。本研究使用巴基斯坦服务业中的两个来源的现场数据( = 691),使用预测因子(自我报告)和结果(同伴报告)的独立测量值,使用 Preacher 和 Hayes 的自举法检验了调节效应的假设模型。调节分析的结果表明,当不公正水平(程序不公正和分配不公正)较高时,工作压力会恶化员工的创造力、公民行为和报复行为。没有证据支持程序不公正对工作压力与报复行为之间关系的调节作用。总之,本研究解决了一个在发展中国家背景下尚未被探讨的重要主题。