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什么因素会影响护理人员的工作安全?了解压力和疲劳对安全结果的影响。

What influences safety in paramedicine? Understanding the impact of stress and fatigue on safety outcomes.

作者信息

Donnelly Elizabeth A, Bradford Paul, Davis Matthew, Hedges Cathie, Socha Doug, Morassutti Peter, Pichika Sathish Chandra

机构信息

School of Social Work University of Windsor Windsor Ontario Canada.

Department of Emergency Medicine Windsor Regional Hospital Southwest Ontario Regional Base Hospital Program University of Western Ontario London Ontario Canada.

出版信息

J Am Coll Emerg Physicians Open. 2020 Jun 15;1(4):460-473. doi: 10.1002/emp2.12123. eCollection 2020 Aug.

Abstract

OBJECTIVE

The purpose of this study was to build on extant research linking fatigue to safety outcomes in paramedicine by assessing the influence of a multiplicity of workplace stressors, including chronic and critical incident stresses on safety outcomes.

METHODS

A cross-sectional survey was deployed to 10 paramedic services in Ontario. Validated survey instruments measured operational and organizational chronic stress, critical incident stress, post-traumatic stress symptomatology (PTSS), fatigue, safety outcomes, and demographics. Analysis of covariance assessed associations of workplace stresses with safety outcomes and corroborated findings using hierarchical linear model and generalized estimating equations (GEE) by taking into account paramedic service when assessing the proposed associations. A non-responder survey was conducted to asses for demographic differences in those who did and did not complete the survey.

RESULTS

This survey had a response rate of 40.5% (n = 717/1767); 80% of paramedics reported an injury or exposure to pathogen, 95% reported safety compromising behaviors, and 76% reported medical errors. In the GEE analyses, paramedic injury was significantly related to fatigue (0.13, SE = 0.06, = 0.020), critical incident stress (0.03, SE = 0.01, < 0.01), and PTSS (0.03, SE = 0.01, < 0.01). Safety compromising behaviors were significantly associated with fatigue (0.37, SE = 0.06, < 0.01), organizational stress (0.06, SE = 0.01, < 0.01), and critical incident stress (0.01. SE = 0.01, = 0.017). Medication errors were significantly related to fatigue (0.12, SE = 0.05, < 0.01). Finally, the bivariate analysis showed increased stress factors and fatigue was associated with increased safety outcomes.

CONCLUSION

These findings illustrate that a host of different stressors may influence safety-related behaviors. For those interested in safety, these findings point to the need for a holistic focus on fatigue and stress in paramedicine.

摘要

目的

本研究的目的是在现有研究的基础上,通过评估多种工作场所压力源(包括慢性压力和重大事件压力)对安全结果的影响,将疲劳与护理急救中的安全结果联系起来。

方法

对安大略省的10个护理急救服务机构进行了横断面调查。使用经过验证的调查工具测量操作和组织慢性压力、重大事件压力、创伤后应激症状(PTSS)、疲劳、安全结果和人口统计学特征。协方差分析评估工作场所压力与安全结果之间的关联,并在评估拟议关联时考虑护理急救服务机构,使用分层线性模型和广义估计方程(GEE)来证实研究结果。进行了一项未回复者调查以评估完成和未完成调查的人员在人口统计学上的差异。

结果

本次调查的回复率为40.5%(n = 717/1767);80%的护理人员报告有受伤或接触病原体的情况,95%报告有危及安全的行为,76%报告有医疗差错。在GEE分析中,护理人员受伤与疲劳(0.13,标准误 = 0.06,P = = 0.020)、重大事件压力(0.03,标准误 = 0.01,P < 0.01)和PTSS(0.03,标准误 = 0.01,P < 0.01)显著相关。危及安全的行为与疲劳(0.37,标准误 = 0.06,P < 0.01)、组织压力(0.06,标准误 = 0.01,P < 0.01)和重大事件压力(0.01,标准误 = 0.01,P = 0.017)显著相关。用药差错与疲劳(0.12,标准误 = 0.05,P < 0.01)显著相关。最后,双变量分析显示压力因素和疲劳增加与安全结果增加相关。

结论

这些发现表明,许多不同的压力源可能会影响与安全相关的行为。对于关注安全的人来说,可以看出这些发现表明在护理急救中需要全面关注疲劳和压力。

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