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风险沟通领域的发展演进。

The Evolving Field of Risk Communication.

机构信息

Department of Communication, Cornell University, Ithaca, NY, USA.

Department of Advertising and Public Relations, Michigan State University, East Lansing, MI, USA.

出版信息

Risk Anal. 2020 Nov;40(S1):2240-2262. doi: 10.1111/risa.13615. Epub 2020 Oct 20.

Abstract

The 40th Anniversary of the Society for Risk Analysis presents an apt time to step back and review the field of risk communication. In this review, we first evaluate recent debates over the field's current state and future directions. Our takeaway is that efforts to settle on a single, generic version of what constitutes risk communication will be less productive than an open-minded exploration of the multiple forms that comprise today's vibrant interdisciplinary field. We then review a selection of prominent cognitive, cultural, and social risk communication scholarship appearing in the published literature since 2010. Studies on trust in risk communication messengers continued to figure prominently, while new research directions emerged on the opportunities and critical challenges of enhancing transparency and using social media. Research on message attributes explored how conceptual insights particularly relating to framing, affective and emotional responses, and uncertainty might be operationalized to improve message effectiveness. Studies consistently demonstrated the importance of evaluation and how varying single attributes alone is unlikely to achieve desired results. Research on risk communication audiences advanced on risk perception and multiway engagement with notable interest in personal factors such as gender, race, age, and political orientation. We conclude by arguing that the field's interdisciplinary tradition should be further nurtured to drive the next evolutionary phase of risk communication research.

摘要

第 40 届风险分析学会周年纪念为我们提供了一个恰当的时机来回顾风险沟通领域。在这篇综述中,我们首先评估了关于该领域当前状态和未来方向的最新争论。我们的结论是,努力达成单一、通用的风险沟通定义,不如开放地探索构成当今充满活力的跨学科领域的多种形式。然后,我们回顾了自 2010 年以来发表的文献中一些突出的认知、文化和社会风险沟通研究。关于风险沟通信息传递者信任的研究继续占据重要地位,而关于提高透明度和使用社交媒体的机会和关键挑战的新研究方向也出现了。关于信息属性的研究探讨了如何将概念上的见解(特别是与框架、情感和情绪反应以及不确定性有关的见解)付诸实践以提高信息有效性。研究一致表明评估的重要性,以及仅改变单一属性不太可能实现预期结果。关于风险沟通受众的研究在风险感知方面取得了进展,并与性别、种族、年龄和政治倾向等个人因素进行了多方面的互动,引起了人们的极大兴趣。最后,我们认为应该进一步培育该领域的跨学科传统,以推动风险沟通研究的下一个发展阶段。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0158/7756860/3d4fb091541e/RISA-40-2240-g001.jpg

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