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人们系统性地忽略了减法变化。

People systematically overlook subtractive changes.

机构信息

Frank Batten School of Leadership and Public Policy, University of Virginia, Charlottesville, VA, USA.

Department of Psychology, College and Graduate School of Arts and Sciences, University of Virginia, Charlottesville, VA, USA.

出版信息

Nature. 2021 Apr;592(7853):258-261. doi: 10.1038/s41586-021-03380-y. Epub 2021 Apr 7.

Abstract

Improving objects, ideas or situations-whether a designer seeks to advance technology, a writer seeks to strengthen an argument or a manager seeks to encourage desired behaviour-requires a mental search for possible changes. We investigated whether people are as likely to consider changes that subtract components from an object, idea or situation as they are to consider changes that add new components. People typically consider a limited number of promising ideas in order to manage the cognitive burden of searching through all possible ideas, but this can lead them to accept adequate solutions without considering potentially superior alternatives. Here we show that people systematically default to searching for additive transformations, and consequently overlook subtractive transformations. Across eight experiments, participants were less likely to identify advantageous subtractive changes when the task did not (versus did) cue them to consider subtraction, when they had only one opportunity (versus several) to recognize the shortcomings of an additive search strategy or when they were under a higher (versus lower) cognitive load. Defaulting to searches for additive changes may be one reason that people struggle to mitigate overburdened schedules, institutional red tape and damaging effects on the planet.

摘要

改进对象、想法或情况——无论是设计师寻求推进技术、作家寻求加强论点还是经理寻求鼓励期望的行为——都需要在头脑中寻找可能的变化。我们研究了人们是否同样有可能考虑从对象、想法或情况中减去组件的变化,就像他们考虑添加新组件的变化一样。人们通常会考虑有限数量的有前途的想法,以管理搜索所有可能想法的认知负担,但这可能导致他们接受足够的解决方案,而不考虑潜在的更好替代方案。在这里,我们表明人们系统地默认搜索添加转换,因此忽略了减法转换。在八项实验中,当任务没有(而不是有)提示他们考虑减法时,当他们只有一次机会(而不是几次)来识别加法搜索策略的缺点时,或者当他们的认知负荷较高(而不是较低)时,参与者不太可能识别出有利的减法变化。默认搜索加法变化可能是人们难以减轻负担过重的日程安排、机构繁文缛节以及对地球造成的破坏性影响的原因之一。

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