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成为富有同情心的领导者的重要性:来自世界各地的护理和助产管理者的观点。

The Importance of Being a Compassionate Leader: The Views of Nursing and Midwifery Managers From Around the World.

机构信息

Middlesex University, London, UK.

Western Sussex Hospitals NHS Foundation Trust, Worthing, UK.

出版信息

J Transcult Nurs. 2021 Nov;32(6):765-777. doi: 10.1177/10436596211008214. Epub 2021 Apr 26.

Abstract

INTRODUCTION

Despite the importance of compassionate leadership in health care, many of the existing publications do not account for the effect of culture. The aim of this study is to explore the views of nursing and midwifery managers from different countries in relation to the definition, advantages, and importance of compassion.

METHODOLOGY

A cross-sectional, descriptive, exploratory online survey was conducted across 17 countries, containing both closed and open-ended questions. Data from = 1,217 respondents were analyzed using a directed hybrid approach focusing only on qualitative questions related to compassion-giving.

RESULTS

Four overarching themes capture the study's results: (1) definition of compassion, (2) advantages and importance of compassion for managers, (3) advantages and importance of compassion for staff and the workplace, and (4) culturally competent and compassionate leadership.

DISCUSSION

Innovative research agendas should pursue further local qualitative empirical research to inform models of culturally competent and compassionate leadership helping mangers navigate multiple pressures and be able to transculturally resonate with their staff and patients.

摘要

简介

尽管富有同情心的领导在医疗保健中非常重要,但许多现有出版物并未考虑文化的影响。本研究旨在探讨来自不同国家的护理和助产管理人员对同情心的定义、优势和重要性的看法。

方法

本研究采用跨国家的横断面描述性探索性在线调查,包含封闭和开放式问题。对 1217 名受访者的数据采用定向混合方法进行分析,仅关注与同情心相关的定性问题。

结果

四个总体主题捕捉了研究结果:(1)同情心的定义,(2)对管理人员的优势和重要性,(3)对员工和工作场所的优势和重要性,以及(4)文化能力和富有同情心的领导。

讨论

创新的研究议程应追求进一步的本地定性实证研究,为文化能力和富有同情心的领导力模型提供信息,帮助管理人员应对多种压力,并能够与员工和患者进行跨文化共鸣。

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