Luo Yadong
Department of Management, Miami Herbert Business School, University of Miami, Coral Gables, FL 33146 USA.
Sun Yat-Sen University Business School, Guangzhou, China.
J Int Bus Stud. 2022;53(2):344-361. doi: 10.1057/s41267-021-00448-9. Epub 2021 May 27.
Digital global connectivity offers multinational enterprises new opportunities, but it also brings unique risks, an area not yet well examined in international business. This article presents an organizational information-processing framework, which elucidates what (risk types and sources), how (risk assessing and managing), and whom (vulnerable firms) these risks relate to, in a dialectical manner that seeks to combine theoretical insights and managerial actions. We focus on three types of risks (digital interdependence, information security, and regulatory complexity) that MNEs uniquely face, and explain within-country and cross-country risk drivers. We document variances among MNEs in exposure to these risks, proposing that information flow intensity, geographic diversity, international strategy, and global platform participation carry strong implications on the firm's risk exposure and response. Finally, this framework offers actions essential for MNEs, individually and collectively, to manage digital risks, emphasizing processes of building and deploying digital intelligence in pursuit of transnational resilience for cross-border activities that become increasingly digitally connected.
数字全球连通性为跨国企业带来了新机遇,但也带来了独特风险,这是国际商务中一个尚未得到充分研究的领域。本文提出了一个组织信息处理框架,该框架以一种试图将理论见解与管理行动相结合的辩证方式,阐明了这些风险与什么(风险类型和来源)、如何(风险评估和管理)以及谁(易受影响的公司)相关。我们关注跨国企业独特面临的三种风险(数字相互依存、信息安全和监管复杂性),并解释国内和跨国风险驱动因素。我们记录了跨国企业在这些风险敞口方面的差异,提出信息流强度、地理多样性、国际战略和全球平台参与度对企业的风险敞口和应对具有重大影响。最后,该框架为跨国企业单独和集体管理数字风险提供了至关重要的行动,强调了建立和部署数字情报的过程,以追求跨境活动的跨国复原力,这些跨境活动的数字连接性日益增强。