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帮助学习者应对职场中的微侵犯行为:个人、项目及机构层面的应对措施

Helping the learner to deal with microaggressions in the workplace: Individual, programmatic, and institutional-level responses.

作者信息

Miller Danielle T, Chen Esther H

机构信息

Department of Emergency Medicine Stanford University School of Medicine Stanford California USA.

Department of Emergency Medicine University of California San Francisco San Francisco California USA.

出版信息

AEM Educ Train. 2021 Sep 29;5(Suppl 1):S140-S143. doi: 10.1002/aet2.10663. eCollection 2021 Sep.

Abstract

Microaggressions are frequently experienced by learners in the workplace and can create a hostile learning environment. Many faculty educators lack formal training in supporting their learners after incidents of microaggressions. Supervising faculty should be able to recognize and respond to microaggressions against trainees in the clinical environment. In this commentary, we will briefly review the definition of microaggressions, summarize the impact of microaggressions on trainees, provide a framework for managing microaggressions on an individual level when the patient offends the learner, and highlight strategies to mitigate microaggressions on a programmatic and institutional level.

摘要

职场中的学习者经常会遭遇微侵犯行为,这可能会营造出一个充满敌意的学习环境。许多教师教育工作者在微侵犯事件发生后,缺乏支持其学生的正规培训。督导教师应该能够识别并应对临床环境中针对实习生的微侵犯行为。在这篇评论中,我们将简要回顾微侵犯行为的定义,总结微侵犯行为对实习生的影响,提供一个当患者冒犯学习者时在个人层面处理微侵犯行为的框架,并强调在项目和机构层面减轻微侵犯行为的策略。

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