Department of Psychology, Northumbria University, Newcastle upon Tyne, UK.
COCO Lab, Northumbria University, Newcastle upon Tyne, UK.
J Am Med Inform Assoc. 2021 Dec 28;29(1):33-42. doi: 10.1093/jamia/ocab219.
Online COVID-19 misinformation is a serious concern in Brazil, home to the second-largest WhatsApp user base and the second-highest number of COVID-19 deaths. We examined the extent to which WhatsApp users might be willing to correct their peers who might share COVID-19 misinformation.
We conducted a cross-sectional online survey using Qualtrics among 726 Brazilian adults to identify the types of social correction behaviors (SCBs) and health and technological factors that shape the performance of these behaviors.
Brazil's WhatsApp users expressed medium to high levels of willingness to engage in SCBs. We discovered 3 modes of SCBs: correction to the group, correction to the sender only, and passive or no correction. WhatsApp users with lower levels of educational attainment and from younger age groups were less inclined to provide corrections. Lastly, the perceived severity of COVID-19 and the ability to critically evaluate a message were positively associated with providing corrections to either the group or the sender.
The demographic analyses point to the need to strengthen information literacy among population groups that are younger with lower levels of educational attainment. These efforts could facilitate individual-level contributions to the global fight against misinformation by the World Health Organization in collaboration with member states, social media companies, and civil society.
Our study suggests that Brazil's WhatsApp users might be willing to actively respond with feedback when exposed to COVID-19 misinformation by their peers on small-world networks like WhatsApp groups.
新冠疫情相关的虚假信息是巴西的一个严重问题,巴西拥有世界第二大 WhatsApp 用户群和第二高的新冠死亡人数。我们研究了 WhatsApp 用户纠正其可能分享新冠虚假信息的同伴的意愿程度。
我们使用 Qualtrics 在线工具对 726 名巴西成年人进行了横断面调查,以确定社会纠正行为(SCB)的类型以及影响这些行为的健康和技术因素。
巴西的 WhatsApp 用户表示愿意进行 SCB,程度从中等到高度不等。我们发现了 3 种 SCB 模式:对群组进行纠正、仅对发件人进行纠正、被动或不进行纠正。教育程度较低和年龄较小的 WhatsApp 用户不太倾向于提供纠正。最后,对新冠严重程度的感知和批判性评估信息的能力与向群组或发件人提供纠正呈正相关。
人口统计学分析表明,需要加强教育程度较低、年龄较小的人群的信息素养。这些努力可以促进个人层面为世界卫生组织与成员国、社交媒体公司和民间社会合作打击全球错误信息的斗争做出贡献。
我们的研究表明,巴西的 WhatsApp 用户在其同伴在 WhatsApp 群组等小世界网络上分享新冠虚假信息时,可能会愿意通过反馈积极响应。