Torrent-Ramos Patricia, González-Chordá Víctor M, Mena-Tudela Desirée, Pejó Laura Andreu, Roig-Marti Celia, Valero-Chillerón María Jesús, Cervera-Gasch Águeda
Preventive Medicine Service, Hospital General de Castellón, 12071 Castellón, Spain.
Nursing Department, Universitat Jaume I, 12071 Castellón, Spain.
Nurs Rep. 2021 Jul 13;11(3):536-546. doi: 10.3390/nursrep11030051.
The aim of this study was to assess how the healthcare professionals in the Castellón Province (Spain) perceive healthcare quality and management during the first COVID-19 wave. A cross-sectional study was carried out. An online survey on healthcare quality and management during the first COVID-19 wave was sent to healthcare professionals. Almost half of the sample believed that healthcare quality worsened during the first COVID-19 wave (45.3%; = 173). Heavier workload (m = 4.08 ± 1.011) and patients' complexity (m = 3.77 ± 1.086) were the factors that most negatively impacted healthcare quality. Health department 3, primary care center, and other doctors assessed human and material resources management as significantly worse ( < 0.05). Human and material resources management and the healthcare organization negatively affected healthcare quality during the first COVID-19 wave. Significant differences were observed according to departments, services, and professionals.
本研究旨在评估西班牙卡斯特利翁省的医护人员在新冠疫情第一波期间对医疗质量和管理的看法。开展了一项横断面研究。向医护人员发送了一份关于新冠疫情第一波期间医疗质量和管理的在线调查问卷。近一半的样本认为在新冠疫情第一波期间医疗质量恶化(45.3%; = 173)。工作量增加(m = 4.08 ± 1.011)和患者病情复杂(m = 3.77 ± 1.086)是对医疗质量负面影响最大的因素。卫生部门3、基层医疗中心和其他医生对人力和物力资源管理的评估明显更差( < 0.05)。在新冠疫情第一波期间,人力和物力资源管理以及医疗组织对医疗质量产生了负面影响。根据部门、服务和专业人员观察到了显著差异。