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如何影响积极的变革?管理者作为情感架构师参与解决法医工作场所压力的方案。

How to influence positive change? Managers' involvement as emotional architects in the solution for relieving forensic examiners' workplace stress.

作者信息

Harper Donta S

机构信息

Argosy University Graduate, Lecture University of Washington Tacoma, United States.

出版信息

Forensic Sci Int Synerg. 2021 Dec 15;4:100214. doi: 10.1016/j.fsisyn.2021.100214. eCollection 2022.

Abstract

This article responds to emerging research findings; forensic examiners are stressed in the workplace by their leaders who push them to improve performance to meet deadlines. Pushing employees causing them moderate stress was an acceptable practice to enhance performance while maintaining motivation. This is not true today! The same factors contributing to the stress of forensic examiners can decrease their stress, and this can be championed by managing employees' emotions. The skill and ability are critical for leaders to have, and these would assist leaders with effectively moving employees along the work continuum. In this opinion piece, I add to a lack of research regarding identification and to the understanding of the skills and abilities used during interpersonal regulation. I introduce the Emotion Regulation Skills-Abilities model (ERSA) developed, empirically grounded, and supported by current theoretical models. I demonstrate how focusing on developing supervisors' skills and abilities improve the workplace with practicing these skills. Leaders are the emotional architects who could positively assure a less stressful environment based on these efforts of being effective managers of other people's emotion.

摘要

本文回应了新出现的研究结果;法医检验人员在工作场所受到领导的压力,领导督促他们提高工作表现以按时完成任务。对员工施加适度压力曾是一种可接受的做法,既能提高绩效又能保持积极性。但如今情况已非如此!导致法医检验人员压力的相同因素也可以减轻他们的压力,而这可以通过管理员工情绪来实现。技能和能力对于领导者来说至关重要,这些将帮助领导者有效地推动员工在工作流程中前进。在这篇观点文章中,我补充了关于识别方面研究的不足,以及对人际调节过程中所使用技能和能力的理解。我介绍了基于实证开发并得到当前理论模型支持的情绪调节技能-能力模型(ERSA)。我展示了专注于培养主管的技能和能力如何通过实践这些技能来改善工作场所。领导者是情绪建筑师,基于成为他人情绪有效管理者的这些努力,他们能够积极确保营造一个压力较小的环境。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/fb29/8703058/906f0e81cc83/gr1.jpg

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