Faculty of Management, Wroclaw University of Science and Technology, Wroclaw, Poland.
PLoS One. 2022 Apr 13;17(4):e0266364. doi: 10.1371/journal.pone.0266364. eCollection 2022.
The COVID-19 crisis forced many changes to occur within organizations, which were necessary to keep the continuance of the organization's operations. Job performance seems to be an important factor determining such continuance, through its influence on the performance of entire organization. Shaping and keeping job performance in times of COVID-19 pandemic was a challenge for organizations, due to its negative impact on employees, causing their stress or lack of sense of security. There is a growing role of HRM specialists in appropriately shaping HRM strategies that can positively shape job-related attitudes, resulting in enhanced job performance during such difficult times. Therefore, this study aims to explain the role of COVID-19 oriented HRM strategies in shaping job performance through job-related attitudes such as work motivation, job satisfaction, and organizational commitment in a time of crisis occurring in the organization due to the COVID-19 pandemic. The study was conducted among 378 organizations operating in Poland during 2nd wave of COVID-19 pandemic. To verify the hypotheses, descriptive statistics were calculated using IBM SPSS and path analysis was performed using IBM AMOS. The result shows that combined set of "hard" HRM strategies related to the financial aspects and "soft" HRM strategies related to keeping employees' wellbeing during the crisis gives the best results in shaping job performance through job-related attitudes and consequently strengthening organizational performance. This study contributes to the knowledge concerning the development of COVID-19 oriented HRM strategies, which may also have practical application.
新冠疫情危机迫使组织内部发生了许多变革,这些变革对于维持组织运营的连续性是必要的。工作绩效似乎是决定这种连续性的一个重要因素,因为它会影响整个组织的绩效。在新冠疫情期间,塑造和保持工作绩效对组织来说是一个挑战,因为它对员工产生了负面影响,导致他们感到压力或缺乏安全感。人力资源管理专家在适当塑造人力资源管理战略方面的作用越来越大,这些战略可以积极塑造与工作相关的态度,从而在困难时期提高工作绩效。因此,本研究旨在解释新冠疫情导向的人力资源管理战略通过工作相关态度(如工作动机、工作满意度和组织承诺)在组织因新冠疫情而出现危机时塑造工作绩效的作用。该研究在波兰的 378 家组织中进行,这些组织在第二波新冠疫情期间运营。为了验证假设,使用 IBM SPSS 计算了描述性统计数据,并使用 IBM AMOS 进行了路径分析。结果表明,与财务方面相关的“硬”人力资源管理战略和与危机期间保持员工福利相关的“软”人力资源管理战略的组合在通过工作相关态度塑造工作绩效方面效果最佳,从而增强了组织绩效。本研究有助于了解新冠疫情导向的人力资源管理战略的发展,这也可能具有实际应用价值。