Tao Meng, Lahuerta-Otero Eva, Alam Faizan, Aldehayyat Jehad Saleh, Farooqi Md Rashid, Zhuoqun Peng
School of Business Administration, Dongbei University of Finance and Economics, Dalian, China.
Instituto Multidisciplinar de Empresa, Universidad de Salamanca, Salamanca, Spain.
Front Psychol. 2022 May 6;13:840515. doi: 10.3389/fpsyg.2022.840515. eCollection 2022.
The purpose of this research is to assess the relationship between Indian (non-muslims) consumers' animosity toward halal products and their unwillingness to buy halal products. Moreover, we seek to investigate boycott attitudes, religiosity, ethnocentrism, and patriotism as drivers of consumer animosity and reluctance to purchase halal products. Consumer animosity toward halal products has received some attention in marketing research, and we aim to further explore animosity regarding the halal label. We collect online survey responses from 512 Indian consumers and analyze the data using SmartPLS3 software. Findings show a positive impact of boycott attitude, religiosity, and ethnocentrism on Indian consumers' level of animosity and thus their unwillingness to purchase halal products. Furthermore, consumer animosity acts as a mediator of the relationship between boycott attitude, religiosity, ethnocentrism, patriotism, and reluctance to buy halal products. Notably, the findings provide a menu of potential managerial actions to reduce or enhance consumer animosity.
本研究的目的是评估印度(非穆斯林)消费者对清真产品的敌意与其不愿购买清真产品之间的关系。此外,我们试图调查抵制态度、宗教信仰、民族中心主义和爱国主义作为消费者敌意及不愿购买清真产品的驱动因素。消费者对清真产品的敌意已在营销研究中受到一些关注,我们旨在进一步探讨对清真标签的敌意。我们收集了512名印度消费者的在线调查回复,并使用SmartPLS3软件分析数据。研究结果表明,抵制态度、宗教信仰和民族中心主义对印度消费者的敌意程度以及他们不愿购买清真产品的意愿有积极影响。此外,消费者敌意是抵制态度、宗教信仰、民族中心主义、爱国主义与不愿购买清真产品之间关系的中介。值得注意的是,研究结果提供了一系列潜在的管理行动选项,以减少或增强消费者的敌意。