新冠疫情是否影响了公众信任？来自美国和荷兰的证据。
Has the COVID-19 pandemic affected public trust? Evidence for the US and the Netherlands.
作者信息
van der Cruijsen Carin, de Haan Jakob, Jonker Nicole
机构信息
De Nederlandsche Bank, PO Box 98, 1000 AB Amsterdam, the Netherlands.
University of Groningen, Faculty of Economics and Business, PO Box 800, 9700 AV Groningen, the Netherlands.
出版信息
J Econ Behav Organ. 2022 Aug;200:1010-1024. doi: 10.1016/j.jebo.2022.07.006. Epub 2022 Jul 13.
Using two large-scale surveys among households, we examine the drivers of public trust in banks, insurance companies, BigTechs, and other people in the United States and the Netherlands, and analyse whether the COVID-19 pandemic has affected public trust. Our results suggest that the COVID-19 pandemic did not have much effect on trust in financial institutions in the US and the Netherlands. However, trust in BigTechs and trust in other people declined in both countries, especially in the US. Our regression results show that the relationship between respondents' characteristics and (changes in) trust differs across the US and the Netherlands. However, for both countries we find evidence that individuals with poor health have lower levels of trust than healthy people, and that trust among poor-health respondents dropped more during the pandemic. Furthermore, trust in other people is positively related to trust in banks, insurance companies, and BigTechs.
通过对美国家庭和荷兰家庭进行的两项大规模调查，我们研究了美国和荷兰公众对银行、保险公司、大型科技公司以及其他人的信任驱动因素，并分析了新冠疫情是否影响了公众信任。我们的结果表明，新冠疫情对美国和荷兰金融机构的信任影响不大。然而，两国对大型科技公司的信任以及对其他人的信任都有所下降，尤其是在美国。我们的回归结果表明，美国和荷兰受访者的特征与信任（变化）之间的关系有所不同。然而，我们发现，在这两个国家都有证据表明，健康状况不佳的人比健康的人信任度更低，而且在疫情期间，健康状况不佳的受访者的信任度下降得更多。此外，对其他人的信任与对银行、保险公司和大型科技公司的信任呈正相关。
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