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保加利亚医院外科与非外科科室患者安全文化水平的比较评估

Comparative Assessment of the Level of Patient Safety Culture between Surgical and Nonsurgical Units in Bulgarian Hospitals.

作者信息

Dimova Rositsa, Stoyanova Rumyana, Tarnovska Miglena, Doykov Mladen, Blagoeva Vesela

机构信息

Department of Health Management and Health Economics, Medical University of Plovdiv, 4002 Plovdiv, Bulgaria.

Department of Healthcare Management, Section of Medical Ethics and Low, Medical University of Plovdiv, 4002 Plovdiv, Bulgaria.

出版信息

Healthcare (Basel). 2022 Jul 3;10(7):1240. doi: 10.3390/healthcare10071240.

Abstract

Patient safety culture is a key component of the organizational culture and a critical measure of the quality of healthcare. The aim of this study was to gain an insight into the problems concerning patient safety culture, based on the analysis of data, collected after interviewing healthcare specialists working in surgical and nonsurgical units in selected Bulgarian hospitals. This was a cross-sectional online study using a web-platform and the Bulgarian Version of Hospital Survey on Patient Safety Culture. It was conducted among healthcare workers ( = 620) in 2021. The B-HSOPSC incudes 42 scales grouped in 12 different domains. We compared the percentage of positive ratings and outcome dimensions between surgical and other hospital departments with the nonparametric Mann-Whitney U test, χ tests, Fisher's Exact Test, and OR. The results showed that there are no statistically significant differences between the ratings on Patient Safety Culture given by the surgical and the nonsurgical staff except for the dimension "Hospital management support for patient safety". Results from the study highlighted that the most important aspect of hospital patient safety is the shortage of medical staff in both surgical and nonsurgical hospital units. Communication, work shift organization, handoffs and transitions between shifts and among different hospital units, as well as communication with line managers were rated as satisfactory in Bulgarian hospitals.

摘要

患者安全文化是组织文化的关键组成部分,也是医疗质量的关键衡量指标。本研究的目的是通过对保加利亚选定医院外科和非外科科室医护专家访谈后收集的数据进行分析,深入了解患者安全文化方面的问题。这是一项使用网络平台和保加利亚版《医院患者安全文化调查》的横断面在线研究。该研究于2021年在医护人员(n = 620)中开展。保加利亚版《医院患者安全文化调查》包括42个量表,分为12个不同领域。我们使用非参数曼-惠特尼U检验、χ²检验、费舍尔精确检验和比值比,比较了外科和其他医院科室之间积极评分的百分比和结果维度。结果显示,除了“医院管理层对患者安全的支持”这一维度外,外科和非外科工作人员对患者安全文化的评分没有统计学上的显著差异。研究结果突出表明,医院患者安全最重要的方面是外科和非外科医院科室都存在医务人员短缺的问题。在保加利亚医院,沟通、工作班次安排、交接班以及不同医院科室之间的交接,以及与直属经理的沟通被评为令人满意。

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