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影响公共部门采纳开放政府数据的因素:数据提供者的视角。

Factors influencing open government data post-adoption in the public sector: The perspective of data providers.

机构信息

Faculty of Computer Science and Information Technology, Department of Information Systems, Universiti Malaya, Kuala Lumpur, Malaysia.

出版信息

PLoS One. 2022 Nov 2;17(11):e0276860. doi: 10.1371/journal.pone.0276860. eCollection 2022.

Abstract

Providing access to non-confidential government data to the public is one of the initiatives adopted by many governments today to embrace government transparency practices. The initiative of publishing non-confidential government data for the public to use and re-use without restrictions is known as Open Government Data (OGD). Nevertheless, after several years after its inception, the direction of OGD implementation remains uncertain. The extant literature on OGD adoption concentrates primarily on identifying factors influencing adoption decisions. Yet, studies on the underlying factors influencing OGD after the adoption phase are scarce. Based on these issues, this study investigated the post-adoption of OGD in the public sector, particularly the data provider agencies. The OGD post-adoption framework is crafted by anchoring the Technology-Organization-Environment (TOE) framework and the innovation adoption process theory. The data was collected from 266 government agencies in the Malaysian public sector. This study employed the partial least square-structural equation modeling as the statistical technique for factor analysis. The results indicate that two factors from the organizational context (top management support, organizational culture) and two from the technological context (complexity, relative advantage) have a significant contribution to the post-adoption of OGD in the public sector. The contribution of this study is threefold: theoretical, conceptual, and practical. This study contributed theoretically by introducing the post-adoption framework of OGD that comprises the acceptance, routinization, and infusion stages. As the majority of OGD adoption studies conclude their analysis at the adoption (decisions) phase, this study gives novel insight to extend the analysis into unexplored territory, specifically the post-adoption phase. Conceptually, this study presents two new factors in the environmental context to be explored in the OGD adoption study, namely, the data demand and incentives. The fact that data providers are not influenced by data requests from the agency's external environment and incentive offerings is something that needs further investigation. In practicality, the findings of this study are anticipated to assist policymakers in strategizing for long-term OGD implementation from the data provider's perspective. This effort is crucial to ensure that the OGD initiatives will be incorporated into the public sector's service thrust and become one of the digital government services provided to the citizen.

摘要

向公众提供非机密政府数据是当今许多政府采取的举措之一,旨在推行政府透明度措施。发布非机密政府数据供公众使用和重复使用而不受限制的举措被称为开放政府数据(OGD)。然而,在该倡议启动几年后,其实施方向仍然不确定。关于 OGD 采用的现有文献主要集中在确定影响采用决策的因素上。然而,关于采用阶段之后影响 OGD 的潜在因素的研究很少。基于这些问题,本研究调查了 OGD 在公共部门(特别是数据提供机构)的采用后阶段。OGD 采用后框架是通过锚定技术-组织-环境(TOE)框架和创新采用过程理论构建的。数据是从马来西亚公共部门的 266 个政府机构收集的。本研究采用偏最小二乘-结构方程模型作为因素分析的统计技术。结果表明,组织环境中有两个因素(高层管理支持、组织文化)和技术环境中有两个因素(复杂性、相对优势)对公共部门 OGD 的采用后阶段有显著贡献。本研究的贡献有三个方面:理论、概念和实践。本研究在理论上做出了贡献,引入了 OGD 的采用后框架,该框架包括接受、常规化和注入阶段。由于大多数 OGD 采用研究在采用(决策)阶段结束其分析,本研究提供了新颖的见解,将分析扩展到未探索的领域,特别是采用后阶段。在概念上,本研究提出了环境背景下两个新的因素,需要在 OGD 采用研究中进行探索,即数据需求和激励。数据提供者不受机构外部环境的数据请求和激励措施的影响,这是需要进一步调查的问题。在实践中,预计本研究的结果将有助于政策制定者从数据提供者的角度制定长期 OGD 实施战略。这一努力对于确保 OGD 倡议将纳入公共部门的服务重点,并成为向公民提供的数字政府服务之一至关重要。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3e76/9629594/9533d95f5a11/pone.0276860.g001.jpg

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