Duan Cheche, Jiao Jiaxin, Zhao Chunzhen, Li Yingying
School of Government, Shenzhen University, Shenzhen, China.
School of Marxism, Xiamen University, Xiamen, China.
Front Psychol. 2023 Jan 18;13:1066624. doi: 10.3389/fpsyg.2022.1066624. eCollection 2022.
Public service motivation contains distinctive cultural characteristics. Different cultural backgrounds shape public service motives with different connotations and levels. However, the traditional cultural values rooted in historical development and socialization process have not received enough attention in the research on public service motivation. In order to investigate the influence of Confucian culture based on Chinese scenes on public service motivation, in the current study we collected 1308 representative questionnaires from 12 cities in central and eastern China, and adopted the dual fixed effect model and moderating effect model to verify six hypotheses. The empirical results showed that Confucian culture has different effects on public service motivation from four dimensions, namely, attraction to politics and policy making (APP), commitment to public interest (CPI), compassion (COM), and self-sacrifice (SS). The paternalistic leadership plays a part in moderating the influence of Confucian culture on public service motivation. This study not only expands the cross-cultural applicability of the theory of public service motivation in non-western countries, but also supplements the evidence of research on public service motivation in East Asian countries. In practice, it is necessary for the organizations to consider the importance of specific cultural values for organizational culture and personal value orientation.
公共服务动机具有鲜明的文化特征。不同的文化背景塑造了具有不同内涵和层次的公共服务动机。然而,根植于历史发展和社会化进程的传统文化价值观在公共服务动机研究中尚未得到足够的重视。为了考察基于中国情境的儒家文化对公共服务动机的影响,在本研究中,我们从中国中东部12个城市收集了1308份具有代表性的问卷,并采用双重固定效应模型和调节效应模型对六个假设进行了验证。实证结果表明,儒家文化从四个维度,即对政治和政策制定的吸引力(APP)、对公共利益的承诺(CPI)、同情心(COM)和自我牺牲(SS),对公共服务动机产生不同的影响。家长式领导在调节儒家文化对公共服务动机的影响方面发挥着作用。本研究不仅拓展了公共服务动机理论在非西方国家的跨文化适用性,也补充了东亚国家公共服务动机研究的证据。在实践中,组织有必要考虑特定文化价值观对组织文化和个人价值取向的重要性。