The Institute for Design Informatics, Edinburgh College of Arts, College of Art, Humanities and Social Sciences, The University of Edinburgh, Edinburgh EH3 9DF, UK.
Int J Environ Res Public Health. 2024 Nov 15;21(11):1521. doi: 10.3390/ijerph21111521.
Work has been undertaken in the healthcare sector to explore ways of co-producing design responses with different communities and organisations. However, we lack empirical analysis of how design thinking can help tackle complexity. To assist the Healthier Working Lives programme, we curated the Ripple Framework to develop trust and attempt to address the challenges of complexity in residential care. Through a generative design process, data were used to collaboratively define bespoke co-design pathways with 31 participants from six Scottish care providers over ten months. Thematic, content, and matrix analyses produced insights to inform vignettes illustrating how design responded to complex social care sector needs, with a particular focus on the fulfilment and flourishing of the care workforce. Drawing on our empirical material and using the Design Research Value Model, we illustrate how we have developed social, cultural, and economic value in care through co-design, enabling an opportunity to test the novel methodology.
医疗保健领域已经开展了一些工作，旨在探索与不同社区和组织共同设计应对方案的方法。然而，我们缺乏关于设计思维如何帮助应对复杂性的实证分析。为了协助“更健康的工作生活”计划，我们策划了 Ripple 框架来建立信任，并尝试解决养老院护理中的复杂性挑战。通过生成式设计过程，我们在十个月内与来自苏格兰六家养老院的 31 名参与者共同使用数据来定义定制的共同设计路径。主题、内容和矩阵分析产生了一些见解，这些见解通过说明性故事的形式展示了设计如何应对复杂的社会关怀部门的需求，特别关注护理人员的实现和繁荣。借鉴我们的实证材料，并使用设计研究价值模型，我们展示了如何通过共同设计在关怀中发展社会、文化和经济价值，为测试新方法提供了机会。
