Xu Biao, Yidilisi Patiman, Xi Hailing, Gu Shuyan
School of Government, Nanjing University, Nanjing, China.
Front Public Health. 2025 Jul 23;13:1587987. doi: 10.3389/fpubh.2025.1587987. eCollection 2025.
Achieving widespread voluntary public compliance is critical for effective epidemic management. This study investigates how different message-framing strategies influence individuals' willingness to comply with public health measures during a simulated epidemic scenario.
Using a randomized 2 × 2 experimental design, we tested the relative effectiveness of four framing conditions-gain-private, loss-private, gain-social, and loss-social-on compliance intentions. Participants ( = 391) were randomly assigned to one of these conditions or a no-framing control group. Compliance willingness was assessed through self-reported intentions to adhere to recommended preventive behaviors.
Framed messages significantly increased compliance intentions compared to the control condition. Among framing strategies, the loss-social frame (emphasizing negative societal consequences of noncompliance) demonstrated the strongest effect, followed by gain-private, gain-social, and loss-private frames. Pairwise comparisons revealed important interactions: gain-framing was more effective within private motivational contexts, whereas loss-framing was particularly compelling within social contexts. Critically, loss-social messages were significantly superior to loss-private ones, while gain-social and gain-private messages performed similarly.
Strategic message framing effectively enhances public compliance during epidemic crises, with loss-social framing emerging as the most potent approach. These findings offer critical insights for policymakers and health communicators, recommending targeted use of loss-social messaging to optimize public adherence to epidemic prevention guidelines.
实现广泛的公众自愿遵守对于有效的疫情管理至关重要。本研究调查了在模拟疫情场景中,不同的信息框架策略如何影响个体遵守公共卫生措施的意愿。
采用随机2×2实验设计,我们测试了四种框架条件(获得-私人、损失-私人、获得-社会和损失-社会)对遵守意愿的相对有效性。参与者(n = 391)被随机分配到这些条件之一或无框架对照组。通过自我报告的遵守推荐预防行为的意愿来评估遵守意愿。
与对照组相比,有框架的信息显著提高了遵守意愿。在框架策略中,损失-社会框架(强调不遵守的负面社会后果)显示出最强的效果,其次是获得-私人、获得-社会和损失-私人框架。两两比较揭示了重要的相互作用:获得框架在私人动机背景下更有效,而损失框架在社会背景下特别有说服力。至关重要的是,损失-社会信息明显优于损失-私人信息,而获得-社会和获得-私人信息表现相似。
策略性的信息框架在疫情危机期间有效地提高了公众的遵守程度,损失-社会框架成为最有效的方法。这些发现为政策制定者和健康传播者提供了关键见解,建议有针对性地使用损失-社会信息来优化公众对防疫指南的遵守。