口袋里的远程医疗:大流行和资源匮乏环境下的远程咨询替代工具。

Telemedicine in Your Pocket: An Alternative Teleconsultation Tool in a Pandemic and in Resource-Poor Settings.

机构信息

International Center for Health Information Technology, College of Medical Science and Technology, Taipei Medical University, Taipei, Taiwan.

Department of Pathology, District Hospital, Hyderabad, India.

出版信息

Telemed J E Health. 2022 Aug;28(8):1215-1219. doi: 10.1089/tmj.2021.0443. Epub 2021 Dec 14.

Abstract

Owing to the coronavirus disease 2019 (COVID-19) pandemic, digitalization is booming in all sectors, including health care. This study provides evidence of using a social networking mobile app as a telemedicine tool during the pandemic in India. The data include telemedicine conversations of 318 COVID-19 patients who were consulted over WhatsApp during the period March 31 to April 16, 2021, and monitored during a quarantine period of 17 days. In total, 2,089 consultations were made by these patients during the study period. Diagnostic reports and recommendations were suggested through WhatsApp 74 times, and 30 patients were advised to admit themselves to the hospital due to increasing symptom severity. : WhatsApp efficiently helped remotely manage hundreds of patients, thereby avoiding unnecessary travel to hospitals. Future study implies the need to acquire information on patient satisfaction during the teleconsultations and further encourage applications of commonly used social networking apps as alternative tools for consultations during a pandemic situation.

摘要

由于 2019 年冠状病毒病(COVID-19)大流行,数字化在包括医疗保健在内的所有领域蓬勃发展。本研究提供了在印度大流行期间使用社交网络移动应用程序作为远程医疗工具的证据。这些数据包括 2021 年 3 月 31 日至 4 月 16 日期间通过 WhatsApp 咨询的 318 名 COVID-19 患者的远程医疗对话,并在 17 天的隔离期间进行监测。在研究期间,这些患者共进行了 2089 次咨询。通过 WhatsApp 提出了 74 次诊断报告和建议,由于症状加重,建议 30 名患者住院。:WhatsApp 有效地帮助远程管理了数百名患者,从而避免了不必要的医院旅行。未来的研究表明需要在远程咨询期间获取有关患者满意度的信息,并进一步鼓励使用常用社交网络应用程序作为大流行情况下咨询的替代工具。

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